Location Maintenance & Repair Technician - Anchorage, AK and surrounding area part-time

BASIC FUNCTION

Seeking a self-motivated individual for a part-time Location Maintenance & Repair Technician position. This position will work at the Anchorage 5th Avenue Mall and as needed at the Planet Fitness locations in the Anchorage area.

• Repair, clean, and perform regular maintenance on vended strollers.
• Perform monthly collections.
• Maintain a strong partnership with mall management.
• Inspect and perform maintenance on equipment (vending unit and strollers at the mall, massage chairs at the Planet Fitness locations).
• Respond timely to requests for service at the Planet Fitness locations.
• Perform cash collections accurately and efficiently.
• Deposit collections and complete end of month paperwork in a timely manner.
• Complete and submit all necessary reports in an accurate and timely manner.
• Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
• Other assignments as needed.

KEY RESPONSIBILITIES

• Clean strollers and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
• Develop and maintain strong relationships with mall management.
• Inspect and perform maintenance on equipment, (vending unit and strollers at the mall, massage chairs at the Planet Fitness locations).
• Respond timely to requests for service at the Planet Fitness locations.
• Perform cash collections accurately and efficiently.
• Deposit collections and complete end of month paperwork in a timely manner.
• Complete and submit all necessary reports in an accurate and timely manner.
• Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
• Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
• Other assignments as needed.

EXPERIENCE

• Minimum 3 years in a customer service role.
• 3 years of field-based product support experience (route) is preferred.
• Some level of mechanical and diagnostic aptitude, including root-cause analysis.

PERSONAL CHARACTERISTICS

• Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
• Excellent verbal and written communication skills.
• Organized and able to manage multiple priorities effectively.

SKILLS

• Time Management
• Prioritizing
• Customer Service
• Communication
• Troubleshooting

BEHAVIORS

• Detail Oriented
• Enthusiastic
• Dedicated
• Self-Starter

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop
• Walk and stand for long periods of time

EDUCATION

• Technical degree or similar preferred

LICENSES & CERTIFICATIONS

• Valid Driver’s license required