Location Director

About the role

As a Store Sales Manager (Location Director), you will lead your clinic to success by combining strategic oversight with hands‑on sales contributions. You’ll ensure smooth clinic operations, foster a collaborative team environment, and set the standard for excellence in patient care. This is an exciting opportunity for a motivated individual to directly impact clinic performance, patient satisfaction, and team development.

Responsibilities

• Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
• Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
• Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focusing on cross‑sell, upsell, and “win‑back” strategies to boost clinic performance.
• Uphold Brand Standards: Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
• Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
• Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
• Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
• Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
• Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

Requirements

• Education: High School Diploma required; Bachelor’s Degree preferred.
• Experience: 3+ years of leadership in high‑end B2C retail or high‑touch service industries with proven success in consultative sales and team management.
• Leadership: A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
• Professionalism: A proactive, detail‑oriented individual with a strong commitment to LaserAway’s values and operational excellence.
• Availability: Flexible to work evenings, weekends, and holidays to meet clinic needs.

Skills

• Proficient in Google Suite, CRM systems, and data analysis to drive decision‑making.

Pay

Competitive base salary at our [LOCATION] location, plus the opportunity to earn revenue shares based on your clinic’s performance. On average, Store Sales Managers earn $70,000 to $115,000 annually, with top performers exceeding expectations.

Benefits

• Medical, Dental, Vision, Disability and Life Insurance
• 401(k) plan with company match
• Additional ancillary benefits
• Paid Time Off (PTO) in compliance with state and federal requirements
• Incentive compensation, including potential bonuses and commissions
• Ownership opportunities: take ownership of your clinic’s performance and success with autonomy to make an impact
• Professional growth: leadership coaching, ongoing development, and a clear path for career advancement
• Collaborative culture: supportive, innovative team that values teamwork and excellence
• Competitive rewards: competitive salary, performance incentives
• Exclusive perks: free and discounted aesthetic treatments