Local Government Relations Manager

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse the job description. Sections present: - Base Salary: $85,000 to $120,000 annually DOE -> Pay section. - Benefits: listed -> Benefits section. - About the role: maybe from "Ziply Fiber is a local internet service provider..." and "Job Summary". Could combine as About the role. - Responsibilities: Essential Duties and Responsibilities. - Requirements: maybe Required Position Competencies? Actually "Required Position Competencies" could be Skills? But we have separate sections: Requirements, Qualifications, Skills. We need to map. We have "Required Position Competencies" includes Interpersonal Skills, Managing People, Communication, etc. That's more like Skills. We have "Required Qualifications": high school diploma, 3-5 years experience, etc. We have "Preferred Qualifications": Bachelor's degree preferred, etc. We have "Knowledge, Skills, and Abilities": list. We have "Work Authorization", "Physical Requirements", "Work Environment", "Other Duties". Some of these may be considered as part of Requirements or Skills but we should not create sections unless content is substantive and matches allowed headings. We can include them under appropriate existing headings: e.g., Work Authorization could be under Requirements (maybe as a bullet). Physical Requirements maybe under Requirements? But we should not invent headings like Physical Requirements. We can include them as

or

under appropriate sections like Requirements or Skills. We must not include boilerplate like EEO, etc. Remove those. We must not include application instructions. We must not include duplicated lines. We need to preserve all substantive information. Thus we need to extract: - About the role: company description and job summary. - Responsibilities: list of essential duties (maybe break into sub-sections? but we just need a
• list). Could group by categories but not required. - Requirements: maybe combine Required Qualifications, Preferred Qualifications, Work Authorization, Physical Requirements? But we need to decide. Better to have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Schedule: not present, so omit. Pay: base salary. Benefits: list. Qualifications: maybe Required Qualifications and Preferred Qualifications combined? But we have separate headings for Qualifications and Skills. Could put Required Qualifications under Qualifications, Preferred Qualifications also under Qualifications (or maybe under Skills?). But we have also Knowledge, Skills, and Abilities which fits Skills. Thus: - Qualifications: Required Qualifications (high school diploma or GED, 3-5 years experience, etc.) and Preferred Qualifications (Bachelor's degree preferred, etc.) - Skills: Required Position Competencies (Interpersonal Skills, Managing People, Communication) plus Knowledge, Skills, and Abilities list. We need to avoid duplication: some items appear in both Required Position Competencies and Knowledge, Skills, and Abilities (e.g., strong verbal and written communication). We'll keep both but could deduplicate? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep both, even if overlapping. But we should not duplicate identical lines? There's duplication of "Strong verbal and written communications skills". Might be okay to keep both but we could note they are separate bullet points. However to avoid duplication we could keep both as they appear in different sections; but they are substantively same. The instruction says do NOT invent or summarize away detail. It doesn't forbid deduplication, but preserving all substantive information means we shouldn't lose any info; if we merge duplicates we might lose nuance but not lose info. Safer to keep both as separate bullet points under Skills. We'll format as
  • for each bullet. We need to ensure we don't include headings with empty content. Now craft HTML. Structure:

    About the role

    ... company description and job summary ...

    Responsibilities

    • ... each duty ...

    Requirements

    • ... maybe combine Work Authorization, Physical Requirements, Work Environment? But those are not exactly requirements; they are more like conditions. Could put them under Requirements as well.
    But we also have Qualifications and Skills sections. If we put Requirements separate, we need to decide what goes there. Could put "Work Authorization", "Physical Requirements", "Work Environment" under Requirements. However the instruction says we should prefer a few substantive sections over many thin ones. So maybe combine Requirements, Qualifications, Skills into fewer sections? But we have headings defined; we can use them if we have content. We could omit Requirements if we put those items under Qualifications or Skills. But we have to decide. Let's map: - Work Authorization: "Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position." This is a requirement. - Physical Requirements: description of physical demands. - Work Environment: office setting. These could be considered Requirements (eligibility and working conditions). So we can put them under Requirements. Qualifications: Required and Preferred Qualifications. Skills: Required Position Competencies + Knowledge, Skills, and Abilities. Thus we have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Now we need to extract content. About the role: combine company description and job summary. Company description: "Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals. Our Company Values: Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. Earning Your Trust: We build trust through clear, honest, human communication." Job Summary: "The Local Government Relations Manager supports Ziply Fiber’s network expansion by building strong relationships with local governments, public works departments, utilities, and community leaders. This role serves as a key liaison across multiple jurisdictions, helping navigate permitting, right‑of‑way, construction coordination, and community issues. It also provides critical local insight to internal teams to support timely project execution and maintain positive community partnerships. The position plays a central role in strengthening Ziply Fiber’s presence and reputation as a collaborative and community‑focused infrastructure partner." We'll combine into a paragraph or two. Responsibilities: list from "Essential Duties and Responsibilities". We need to capture each bullet. The text includes headings: Leadership and Issue Resolution, Community and Government Relations, Stakeholder and Business Engagement, Construction and Build Area Support, Other Duties. We need to extract each duty as a list item. Let's parse: Leadership and Issue Resolution: - Continuous engagement with and understanding the objectives of local leadership (FDC, Field Ops, Marketing) ensuring issues are attended to timely and professionally. - Support local leadership in the resolution of right-of-way, permitting, pole attachment/joint use and similar issues with states, counties, and cities and third parties. - Work with the local leadership team (FDC, Field Ops, Marketing) on known issues providing support to resolve issues timely. - Ensures teams are aware of current field issues, inquirers and work together towards a satisfactory resolution. - Focuses on meeting and maintaining consistent service levels. - Carefully and thoroughly tracks complaint resolution performance. Community and Government Relations: - Cultivating and maintaining strategic relationships with key community, public and government officials. - Meeting regularly with mayors, city council members, county commissioners, administrators, and staff of key cities and counties to articulate the Company’s vision and plans and to obtain support for Ziply Fiber’s initiatives. - Act as principal contact for Ziply Fiber’s Network Operations team on local government issues and resolution of constituent inquiries. Stakeholder and Business Engagement: - Establishing and maintaining relationships with local chambers of commerce, economic development councils, and local community groups. - Works with residents and businesses to resolve issues related to all construction efforts and to create a win-win solution for the resident, business, and the company. Construction and Build Area Support: - Work with city/county and community for active build areas ensuring we are attending to all issues as they arise. Other Duties: - Performs other duties as required to support the business and evolving organization. We'll make each bullet a
  • . Requirements: include Work Authorization, Physical Requirements, Work Environment. Work Authorization: - Applicants must be currently authorized to work in the US for any employer. - Sponsorship is not available for this position. Physical Requirements: - Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. - The employee must occasionally lift and/or move up to 25 pounds. - Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: - Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. - The work is primarily a modern office setting. - At all times, Ziply Fiber must be your primary employer. - Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. - In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests. We could also include "Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." That's part of Physical Requirements section. We'll include that. Qualifications: Required Qualifications and Preferred Qualifications. Required Qualifications: - High school diploma or GED. - 3 - 5 years’ experience working in a customer support centric environment. - Demonstrated experience working directly with local governments, public works departments, utilities, and/or agencies involved in right-of-way, permitting, construction oversight, or municipal coordination. - Experience navigating governmental processes, municipal codes, public works standards, and utility coordination requirements across multiple jurisdictions. - Public policy/compliance implementation experience. - Strong knowledge of Microsoft Office 365 Applications. - Ability to lead and manage projects and tasks while effectively representing Ziply Fiber is essential. - Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record. Preferred Qualifications: - Bachelor’s degree preferred. - Relevant training or experience may be considered in lieu of degree. - Experience in the telecom industry. - Experience collaborating with state, county, and municipal officials on infrastructure projects, right-of-way management, or public utilities coordination. - Knowledge and understanding of operations teams, outside plant teams is preferred. - Knowledge of, and experience working on, federal, state, local, broadband, and telecommunications issues. - Familiarity with municipal public works processes, utility permitting workflows, and coordination requirements for fiber or infrastructure deployment. Skills: Required Position Competencies + Knowledge, Skills, and Abilities. Required Position Competencies (list): - Interpersonal Skills – Focuses resolving conflict; maintains confidentiality; listens to others; keeps emotions under control. - Responds promptly to resident/business needs; solicits feedback to improve service; responds to requests, inquiries, issues timely; meets commitments. - Must demonstrate a high degree of personal and professional integrity due to the nature of information involved and the public visibility of this position. - You must thrive working