Loan Specialist - Springfield, MO

Whether you come from a background in sales, business development, hospitality, or retail, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!

About The Role

As a Loan Specialist, you'll be the friendly voice guiding and educating our borrowers on the home loan process. You'll initiate the first step in the home buying journey and set the stage for a successful partnership. Our marketing team works hard to bring in fresh leads, so most of the time, you’re calling people who are already interested rather than cold-calling strangers. It’s demanding, for sure, but there’s something really rewarding about knowing you’re helping someone secure their dream home. Don't have a mortgage background? No sweat—this role is an entry-level position within our company where mortgage experience is a plus but not a necessity.

Responsibilities

• Engage with borrowers, understand their goals, and provide expert guidance to ensure they feel informed, confident, and ready to move forward.
• Run their credit through an online system and help them find the right loan for their situation.
• Walk borrowers through the loan process, explain everything clearly, and help them get the right rates and terms.
• Handle all the paperwork and keep the borrower’s file on track until the loan is officially closed.
• Contribute to the team’s success by jumping in wherever you’re needed; collaboration with internal and external parties is critical.

Schedule

• Monday–Friday between 7:00 AM–5:00 PM
• 1–2 Saturday shifts per month, 4 hours each

Pay

Unlock your earning potential with a competitive base salary and attractive commission structure, offering potential earnings of $45,000–$80,000/year. Top performers consistently exceed the upper limits of this range, thanks to performance incentives designed to reward your hard work and dedication.

Requirements

• NMLS licensed (we can help you get that when you start).

Qualifications

• Master Communicator: You possess exceptional written and interpersonal communication skills, effortlessly weaving persuasive narratives to engage clients.
• Champion of Integrity: Integrity isn't just a word to you; it's the cornerstone of every interaction, reflecting a deep-seated commitment to uplift and empower those around you.
• Embrace the Grind: You thrive in an environment that demands persistence and are undeterred by repetitive tasks, viewing them as opportunities to refine your sales acumen.
• Team Dynamo: Collaborative by nature, you revel in the camaraderie of teamwork, delighting in delivering top-tier support and services to your colleagues and clients alike.
• Self-Propelled Achiever: Driven by an inner fire, you set ambitious goals and stop at nothing to conquer them, continuously pushing the boundaries of your own success.
• Problem-Solving Maestro: Armed with quick wit and sharp instincts, you possess a knack for swiftly resolving issues, ensuring seamless operations in even the most tumultuous environments.
• Adaptable Dynamo: You excel in the dynamic whirlwind of a fast-paced environment, thriving on change and emerging stronger with every challenge.

About Us

We started First Residential Independent Mortgage to make homebuying more authentic. Your heart and dedication will help us get there. First Residential is part of the Veterans United family of companies (with a combined $23 billion+ in closed loan volume in 2020). Fueled by VU’s mortgage experience yet specialized in conventional and FHA Loans, First Residential is the perfect place to launch your career. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity, and Enhance Lives Every Day. We always strive to provide friendly service to homebuyers and their families and seek to lift up people and communities across the country.

If this role gets you excited but you’re worried you don’t check every box—don’t sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you.