Loan Servicing Specialist I - Collateral

Rockland Federal Credit Union · Lowell, MA · 4 wk ago

HybridFinance$22.5–$23.5/hrFull-time

Maintain and track collateral documentation, including vehicle titles, deeds, mortgage notes, and lien records.
Review collateral documents for accuracy and completeness and ensure timely processing.
Process lien releases, title updates, duplicate title requests, and collateral releases.
Update collateral tracking systems and maintain organized electronic and physical records.
Cook with internal departments, members, vendors, and state agencies regarding collateral documentation.
Support lease loan collateral administration and related recordkeeping activities.
Respond to member and internal inquiries related to collateral and loan servicing.
Aid with reporting, quality control reviews, and other departmental responsibilities as assigned.

A high school diploma or equivalent is required.
One to two years of experience in loan servicing, title processing, operations, or financial services is preferred.
Knowledge of collateral documentation, titles, liens, and related processes is a plus.
A strong attention to detail, organizational skills, and ability to manage multiple priorities are essential.
Proficiency with Microsoft Office and experience working with loan servicing or document management systems is preferred.

Cigna medical benefits
Dental benefits
Vision benefits
A 401(k) plan with company match and profit-sharing potential
Flexible health and dependent care plans
Life, AD&D, and LTD insurance
A generous and flexible tuition reimbursement program
A PTO package designed to help employees recharge and enjoy time with family and friends

The base hourly range for this position is $22.50 - $23.50 per hour, excluding fringe benefits or potential incentives.

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