Loan Servicing Specialist I

Job Summary

We are currently seeking a Loan Servicing Specialist I to support our Business Lending Center.

Responsibilities

• Process loan boarding, closing, scanning and input tickler into Global WaveUpload
• Final signed loan documentation including CCR (or CCM) into Global WaveOperate Loan Servicing window to receive loan payments
• Process Loan Advance and Construction & Multi Advance loan disbursements
• Process demands, payoffs, and paid off loan processing (collateral release)
• Process Loan Servicing Requests (system/Code changes, impairment, non-accrual, change of address, ACH/Auto payment setup, delinquent tax data, insurance tickler input, etc.)
• Input Collateral information and then upload into Global Wave
• Handle vault filing
• Handle all invoices

Qualifications/Requirements

• Minimum Education Level: Bachelor’s Degree
• Minimum Years of Experience: 1 year
• Required: No experience or minimum 1 year of experience in banking industry
• Required: Knowledgeable in Loan Operations policies and procedures
• Required: Knowledgeable in banking, regulations and State/Federal Regulations
• Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone
• Required: Ability to respond effectively to the most sensitive inquiries or customer complaints
• Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members
• Required: Ability to interact effectively with all levels of Bank personnel, departments, and customers
• Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions
• Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Required: Ability to identify problems and develop solutions when needed
• Required: Ability to think critically

Pay

The salary range for this full-time position is $26.44 - $28.85 hourly+ bonus + benefits

Schedule

Full-time position

Benefits

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.