Loan Servicing Specialist
See our current open positions.
About the role
We are looking for enthusiastic individuals who are passionate about customer service and eager to contribute to our mission-driven organization. At Equity Bank, you will have the opportunity to work in a dynamic and supportive environment where your ideas and efforts are valued.
Responsibilities
- Provide exceptional customer service to ensure customer satisfaction.
- Manage customer relationships effectively to build loyalty and trust.
- Adapt to changing market conditions and customer needs to provide relevant solutions.
- Collaborate with cross-functional teams to achieve business objectives.
- Contribute to the development and implementation of new strategies and initiatives.
Requirements
- Bachelor's degree in a related field or equivalent work experience.
- Minimum 2 years of relevant experience in a customer-facing role.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Qualifications
- Proven ability to handle multiple tasks and prioritize effectively.
- Excellent problem-solving and decision-making skills.
- Passion for innovation and continuous improvement.
Skills
- Customer service orientation.
- Effective communication and interpersonal skills.
- Team player with strong collaboration abilities.
- Problem-solving and decision-making skills.
- Ability to adapt to change and new challenges.
Benefits
We offer a comprehensive benefits package including:
- Competitive salary and performance-based bonuses.
- Paid time off, including vacation, sick leave, and holidays.
- Health, dental, and vision insurance plans.
- Retirement savings plan with company match.
- Professional development opportunities and training programs.
- Flexible work arrangements to support work-life balance.
Pay
Compensation is commensurate with experience and qualifications.
Schedule
Our schedule is flexible to accommodate your needs and the demands of the position.
Benefits
We offer a comprehensive benefits package including:
- Competitive salary and performance-based bonuses.
- Paid time off, including vacation, sick leave, and holidays.
- Health, dental, and vision insurance plans.
- Retirement savings plan with company match.
- Professional development opportunities and training programs.
- Flexible work arrangements to support work-life balance.
Contact Information
To apply, please visit our careers page and submit your resume and cover letter. For more information about Equity Bank, please visit our website.
Equity Bank is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions.
Applicants have rights under Federal Employment Laws. Please click on the links* below for more information:
- Family Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act
- e-Verify Participation
- e-Verify Participation (En Español)
- OSC Right to Work
- OSC Right to Work (En Español)
- EEO Supplement