Loan Servicing/Operations Administrator

About the role

The Loan Operations Administrator performs duties related to loan operations servicing, specializing in processing complex loan transactions, preparation of specialized billings on direct/agented loans, and reviewing various system-generated reports to ensure proper monitoring.

Responsibilities

• Process loan transactions, including complex increases, roll-overs, pay-downs, and commitment reductions.
• Prepare and review loan documents and forms related to servicing activities.
• Prepare interest and fee billings on specialized agency facility loans and commitments.
• Process interest and commitment fees, and investigate discrepancies when necessary.
• Prepare GL entries as required.
• Review various system-generated reports to ensure proper monitoring of the facilities.

Requirements

• High school graduation or GED.
• 1+ years of Financial Services experience related to loan servicing operations.
• Loan Agency Servicing experience preferred.
• Strong analytical and reconciliation skills preferred.
• Knowledge of loan products, including Credit Agreements, Guarantees, and Letters of Credit, preferred.
• Excellent written and verbal communication skills.
• Excellent computer skills, including good working knowledge of Microsoft Office applications.
• Intermediate knowledge of FIS IBS and CLS (ACBS, FCM, and FTM applications preferred).
• Strong time management and organizational skills preferred.
• Experience in supporting servicing functions for a variety of portfolios (both as Agent and Participant) preferred.

Benefits

• Competitive salaries and an ownership stake in the company.
• Medical and dental insurance.
• Time off.
• 401k matching program.
• Tuition assistance program.
• Employee volunteer program.
• Wellness program.
• Opportunity to bolster business knowledge and gain hands-on experience in company operations and financial management.

About the Company

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank — as well as AmeriHome Mortgage, a Western Alliance Bank Company.