Loan Servicing Controls Analyst (Non-IT)

About the role

The Loan Servicing Controls Analyst is responsible for ensuring the accuracy and integrity of loan servicing operations. This includes reviewing and approving loan modifications, managing delinquency processes, and maintaining compliance with regulatory standards.

Responsibilities

• Review and approve loan modifications to ensure compliance with policies and procedures.
• Manage delinquency processes, including initiating and monitoring workout plans.
• Maintain compliance with regulatory standards and internal controls.
• Perform data analysis to identify trends and areas for improvement in loan servicing operations.
• Work closely with other departments to resolve complex issues and improve operational efficiency.

Requirements

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum of 3 years of experience in loan servicing or credit operations.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel and Access.
• Experience with loan servicing systems and software.

Qualifications

• Knowledge of federal and state regulations governing loan servicing.
• Ability to work independently and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.

Skills

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite, particularly Excel and Access.
• Experience with loan servicing systems and software.

Benefits

NASA Federal Credit Union offers a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.

Pay

The salary range for this position is $60,000 - $80,000 annually, depending on experience and qualifications.

Schedule

This position is currently available for a hybrid schedule, combining both remote and in-office work options.