Loan Servicer I

Essential Duties/Responsibilities

• Works through loan prioritization, organization and booking simple loans including the funding and filing of documents.
• Books loans to the system in a timely manner, meeting service level agreements with help from staff and following established processes that are created by their Supervisor.
• Audit quality control on files should not exceed 10% threshold, after 6 months of hire date.
• Develops and maintains a good rapport and communicates effectively with internal departments.
• Assists with special projects as assigned and/or time allows.
• Becomes familiar with Alpine Bank Loan Policy, Documentation and Compliance requirements for all types of loans.
• Regular and reliable on-site attendance is required as an essential function of this position.
• Performs other duties as assigned.

Job Qualifications

• Basic knowledge of financial lending.
• Knowledge of basic bookkeeping skills.
• Strong detail orientation, multi-tasking skills, and organizational skills enabling the individual to work at a fast pace.
• Ability to communicate information in a clear and concise manner.
• Skill and ability to respond promptly to customer needs.
• Understands the importance of confidential information.

Education Or Formal Training

• A High School Diploma or General Education Diploma (GED) equivalent required.
• One (1) year working as a Loan Assistant or Loan Maintenance department at a financial institution preferred but not required.

Working Conditions

• Working Environment: Professional office environment.
• Physical Activities: Regularly required to talk and hear; largely a sedentary role; some filing is required; it would require the ability to reach for and lift files, open filing cabinets and bend or stand on a stool as necessary.

Starting Rate of Pay is from $18.00 to $23.00 per hour, depending on experience. For an overview of our employee benefits please visit: Alpine Bank Careers Page Position anticipated to close July 17, 2026, or until filled.