Loan Sales Specialist

About the role Loan Sales Specialists at OneMain are expected to be compassionate, entrepreneurial, team players, personable, goal-oriented, and multi-taskers. They should also be motivated by a culture that invests in their success, fosters direct engagement with senior leadership, and offers a competitive total compensation package including incentive programs. Culture We invest in our team's success by providing thorough, role-specific training and offering a range of opportunities for career growth. We foster direct engagement with senior leadership to participate in decisions and drive outcomes that enhance the success of the business. We offer a competitive total compensation package that includes rewarding incentive programs designed to reward excellence. We assist customers in our communities with ease, empathy, and encouragement. Benefits We promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care. We offer extensive, comprehensive coverage to support team members’ needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app. We offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement, and tools like subscription cancellation that help you stay on top of your financial goals. Pay The target base salary range is $18.00-$22.00, based on various factors including skills and work experience. This role is eligible for a competitive additional compensation program based on individual and company performance. Schedule This role requires effectively multitasking and adapting to the dynamic demands of the role, ensuring timely and efficient service. Loan Sales Specialists are responsible for exceeding customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals. They develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs. They manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations. They engage with customers and other departments through multiple technological channels, including phone, email, chat, and our in-house systems. Loan Sales Specialists exhibit passion for achievement, bringing an internal drive to succeed and a goal-oriented attitude. They clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms, and their options.