Loan Sales Specialist

About the role

Loan Sales Specialists at OneMain empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal-oriented attitude

Requirements

• A High School Diploma or GED
• PREFERRED: Sales, Collections or Customer Service experience
• BILINGUAL - Spanish

Qualifications

High School Diploma or GED

Skills

Effective multitasking, adaptability, customer service, communication, problem-solving, and relationship-building skills.

Benefits

In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Pay

Target base salary range is $15.00-$19.00, which is based on various factors including skills and work experience.

Schedule

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.