Loan Processor III

About the role

Guild Mortgage Company is a mortgage banking firm dedicated to providing affordable home financing. This role involves processing and pre-underwriting conventional, FHA, VA, and Bond mortgage loans to ensure compliance with company, secondary market investor, and government agency standards.

Responsibilities

• Become the primary point of contact for non-licensed activities once the loan is submitted.
• Maintain oversight of the entire lending process, identifying and resolving issues that could affect timely loan closures.
• Analyze loan-to-value ratios, debt-to-income ratios, credit reports, and supporting documents to detect potential fraud or misrepresentation.
• Order and review all third-party documentation, such as credit checks, title reports, appraisals, tax returns, and verifications of employment/assets.
• Stay updated with federal, state regulations, policies, and industry trends.
• Verify compliance with company standards, federal, and agency guidelines, as well as applicable state-specific and local regulations.
• Order loan documents and prepare files for submission to closing.
• Coach and guide less experienced processors as needed.
• Use templates to compose professional correspondence and emails.
• Provide status updates to loan officers and borrowers.

Requirements

• High school diploma or equivalent, with college courses/technical training in Business, Finance/Accounting, Legal, or related fields preferred.
• At least five years of recent work experience as a Loan Processor, preferably with experience processing conventional and FHA loans, and at least two years of experience processing VA and Bond mortgage loans.
• Strong relationships built with loan officers, production, underwriting, closing, and other internal and external partners.
• Expert knowledge of mortgage lending internal processes, federal, state, and regulatory requirements/guidelines for conventional, FHA, VA, and Bond mortgage loans.
• Sound judgment, critical thinking, and the ability to prioritize multiple tasks in a deadline-driven environment.
• Excellent customer service, interpersonal, verbal, and written communication skills.
• Intermediate math skills, strong detail orientation, and highly organized.
• Prior experience using internal data entry systems, Microsoft Office Suite, and third-party software applications.

Qualifications

• Ability to prioritize multiple tasks in a deadline-driven environment.
• Strong sense of urgency and responsiveness.
• Excellent verbal and written communication skills.
• Physical requirements: Work is primarily sedentary; mobility in an office setting.
• Manual dexterity: Frequent use of computer keyboard and mouse.
• Audio/visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.
• Environmental: Office environment – no substantial exposure to adverse environmental conditions.

Skills

• Excellent verbal and written communication skills.
• Strong detail orientation and highly organized.
• Prior experience using internal data entry systems, Microsoft Office Suite, and third-party software applications.

Benefits

• Medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match.

Pay

$60,000 - $80,000

Schedule

Average monthly pipeline is 14 loans. Travel: 0%. Physical requirements: Work is primarily sedentary; mobility in an office setting. Manual dexterity: Frequent use of computer keyboard and mouse. Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Environmental: Office environment – no substantial exposure to adverse environmental conditions.

Supervision

Depending on experience, supervision is intermittent to infrequent. Depending on experience, moderate to high level of independent judgment and discretion related to area(s) of specialization. May provide guidance to less experienced team members to resolve/escalate issues of high complexity. Exercise sound judgment in executing core job responsibilities.

Company Required Skills

• Excellent verbal and written communication skills.
• Strong detail orientation and highly organized.
• Prior experience using internal data entry systems, Microsoft Office Suite, and third-party software applications.

Statement

This document describes the general content and identifies essential functions and requirements for performing this position. It is not intended to be an exhaustive statement of duties, responsibilities, or requirements. Guild Mortgage complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential job functions. Employment with Guild Mortgage is “at-will,” meaning that either the Company or an employee may terminate the employment relationship at any time, with or without cause, advance notice or stated justification. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer.