Loan Processor 1 - Mortgage Administration

Primary Office Location

400 Bellemeate St.

Greensboro, North Carolina. 27401

Position Overview

This position is primarily responsible for gathering, organizing and processing residential mortgage loan documentation and establishing and maintaining loan documentation files. The incumbent functionally supports loan officers and staff, finalizes loan application packages and performs various administrative support duties. The incumbent provides the highest quality of service to every customer.

Primary Responsibilities

• Processes residential mortgage loan applications by identifying and gathering required documentation from Mortgage Loan Officers and Borrowers.
• Enters data into the Loan Origination System (LOS) and ensures appropriate documentation and data entry occur in order to ensure an accurate underwriting determination in an accurate and timely manner.
• Collections and reviews sales contracts, credit reports, Internal Revenue Service (IRS) returns, construction plans and specifications, appraisals, title commitments, flood certificates, etc. according to established policies and procedures.
• Properly indexes all received documentation in the imaging system.
• Orders and reviews any verifications, re-verifications, insurance commitments as required.
• Functionally supports loan officers by facilitating the exchange of information necessary to complete loan transactions. This communication pertains to the borrowers, settlement agents, insurance providers or any other resources necessary to perfect the loan file for submission.
• Maintains communication with underwriters to identify and facilitate condition clearance.
• Documents all communication and loan milestone detail in the notes section of the loan origination system to facilitate management and audit reviews.
• Ensures a well documented, easy to review loan history so as to ensure the loan file demonstrates the accurate transaction history.
• Escalates issues as necessary to the appropriate source for an accurate resolution.
• Performs an initial review of documentation to troubleshoot for any potential issues that might jeopardize loan approvals.
• Reviews any pertinent loan documentation or third party documentation to this end and indexes all accordingly.
• Establishes partnerships with loan officers and operations partners in order to facilitate mortgage loan origination.
• Acts as a liaison for the field within operations and externally with vendors and borrowers to represent the company as a primary contact for the organization in order to ensure the timely completion of transactions.
• Maintains an understanding of compliance and regulatory risk relevant to processing mortgage loan applications.
• Maintains knowledge of all loan programs and program requirements.
• Performs other related duties and projects as assigned.

Minimum Level of Education and Experience

• High School or GED
• 3 years of job related experience

Skills Required

• Excellent organizational, analytical and interpersonal skills
• Excellent communication skills, both written and verbal
• Detail-oriented
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• Knowledge of compliance issues, secondary market and job-related policies and procedures.

Physical Requirements

None beyond traditional office work.

Equal Employment Opportunity (EEO)

F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.