Loan Processor 1

About the role

Support mortgage loan processing or closing activities, including documentation, verifications, and file preparation.
Submit complete and compliant loan applications to underwriting with all required documentation.
Monitor loan pipelines daily to ensure timely progression and completion of tasks.
Collaborate with underwriters, Mortgage Loan Officers, and internal and external partners to optimize the loan experience.
Prepare loan documents and maintain accurate, organized member files.
Ensure final closing packages and figures are delivered to appropriate parties within established timelines.
Communicate clearly and consistently with members throughout the loan process across multiple channels.
Resolve routine and complex issues using strong problem-solving and customer service skills.

Responsibilities

• Support mortgage loan processing or closing activities, including documentation, verifications, and file preparation
• Submit complete and compliant loan applications to underwriting with all required documentation
• Monitor loan pipelines daily to ensure timely progression and completion of tasks
• Collaborate with underwriters, Mortgage Loan Officers, and internal and external partners to optimize the loan experience
• Prepare loan documents and maintain accurate, organized member files
• Ensure final closing packages and figures are delivered to appropriate parties within established timelines
• Communicate clearly and consistently with members throughout the loan process across multiple channels
• Resolve routine and complex issues using strong problem-solving and customer service skills

Requirements

• A high school diploma or equivalent required; additional coursework in real estate, lending, or related field preferred
• Ability to obtain and maintain NMLS registration
• Minimum of 1 year of experience in a mortgage lending environment
• Basic to intermediate knowledge of mortgage laws and regulations
• Strong attention to detail with the ability to perform accurate, detail-oriented work
• Intermediate mathematical skills (including calculations involving decimals, percentages, and fractions)
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong interpersonal, verbal, and written communication skills
• Ability to problem-solve, investigate issues, and follow up effectively with members and colleagues
• Ability to manage multiple priorities in a fast-paced environment

Qualifications

• High school diploma or equivalent required
• Additional coursework in real estate, lending, or related field preferred
• Minimum of 1 year of experience in a mortgage lending environment
• Basic to intermediate knowledge of mortgage laws and regulations
• Intermediate mathematical skills (including calculations involving decimals, percentages, and fractions)
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong interpersonal, verbal, and written communication skills
• Ability to problem-solve, investigate issues, and follow up effectively with members and colleagues
• Ability to manage multiple priorities in a fast-paced environment

Skills

• Attention to detail
• Communication skills
• Problem-solving skills
• Customer service skills

Benefits

• Opportunities to collaborate across teams and grow your mortgage lending expertise
• A culture focused on service excellence, teamwork, and continuous improvement

Pay

Salary range: $25,000 - $35,000 annually

Schedule

Full-time position, Monday through Friday, 8:00 AM - 5:00 PM

Additional Details

• Physical Demands: Sit, stand, and walk; use hands and fingers; reach above and below shoulder level; lift, push, pull, and/or carry up to 10 pounds.
• Environmental/Working Conditions: Work in a typical administrative setting with climate control and appropriate lighting.
• Travel to branches: May require exposure to outdoor and traffic conditions.
• Equipment Used: A variety of office equipment, including telephone, printer, PC, and mobile devices.