Loan Operations and Credit Admin Assistant

Essential Duties And Other Responsibilities

• Effectively service loan portfolios, including new loan/renewal/modification bookings, maintenance, notices, payment posting, research, and other loan-related tasks.
• Create and foster excellent communication with co-workers, lending staff, customers and any external clients or vendors.
• Manage titled collateral safekeeping, database, and exceptions reporting.
• Process paid-off loan files, including the filing of real estate mortgage releases and other collateral releases.
• Effectively manage the bank's independent appraisal/evaluation program by processing lender orders, maintaining logs, ordering from appropriate vendors, coordinating reviews, delivering final products, and paying invoices in a timely manner.
• Responsible for data imaging of required loan file documents as necessary according to established processes.
• Approve loan department imaging batches and maintain quality control for permanent retention.
• Aid in loan-related General Ledger account monitoring and clearing.
• Aid in loan-related exceptions management and clearing processes.
• Maintain a working knowledge of loan software programs, applicable guidelines, state and federal regulations, and industry lending standards.
• Research, resolve, and communicate issues and inquiries reported by the loan and lending staff.
• Manage the bank's construction inspection process.
• Maintain strict standards for data security and confidentiality.
• Research and provide loan information requested for audit and periodic departmental reporting.
• Assist the Credit Administration and/or Compliance Departments as needed.
• Reach company deadlines by promptly following-up on information requests.
• Provide customers with general information on loan services and processes.
• Exhibit exemplary attendance, reliability, and punctuality.
• Comply with company policies and procedures while always considering efficiency and productivity.
• Perform other duties requested by supervision as they relate to the bank and its functions.