Loan Operations Administrator III

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO etc. The posting includes: Starting Salary: $75,000 (Negotiable upon experience). Basic Qualifications: Education/Training, Skill(s), Experience. General Responsibilities (list). Essential Duties (list). Ancillary Duties (brief). Job Location. Equipment/Machines. Company description. Compensation details: 75000-75000 Yearly Salary (duplicate). We need to extract sections. We need to decide headings: "About the role" could be a brief description: maybe from "General Responsibilities" or "Your role will ensure operational excellence...". Could combine. "Responsibilities": list of duties (General Responsibilities bullet list? Actually "General Responsibilities" is a sentence: "Responsible for a wide range of duties spanning including loan boarding, escrow administration, payment processing, participation reporting, payoffs, loan maintenance, and if applicable general ledger reconciliation. Your role will ensure operational excellence, data accuracy, and exceptional customer experience." Then "Essential Duties" list many items. Could combine under Responsibilities. "Requirements": maybe Education/Training and Experience. "Qualifications": maybe Skill(s) and Knowledge. "Skills": maybe list of skills. "Benefits": none given. So omit. "Pay": Starting Salary $75,000 (Negotiable upon experience) and compensation details 75000-75000 Yearly Salary (same). So we can include Pay section with that. "Schedule": none given. Omit. We must not create sections with filler like "commensurate with experience". We have actual salary. We must not repeat job title. We must not include Job ID etc. We must not include boilerplate like EEO etc. There's a line: "Supports a professional workplace that complies with the Bank’s policies regarding equal employment opportunity, harassment, and unlawful discrimination." That's EEO boilerplate; should be removed. Also "First Commerce Bank is dedicated..." is company description; could be part of About the role? Might be considered boilerplate but it's substantive about company. Might keep as part of About the role. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep all duties etc. We need to format using

for section headings,

• for any list of duties/requirements/benefits, and

  for prose. We need to decide what is a list: The Essential Duties are many sentences each starting with a verb. Could treat each as

• . Also the General Responsibilities sentence could be prose. Education/Training: could be a list? It's a sentence: "Bachelor’s degree in business, Finance, or a related field preferred; specialized training in residential mortgage and/or consumer loan servicing preferred." Could be prose. Skill(s): "Knowledge with FIS Horizon required. Intermediate to advanced knowledge of commercial, residential and consumer loan servicing operations. Proficient English reading, writing, grammar, mathematics, interpersonal, and communication skills; advanced organizational and project management skills; ability to manage multiple concurrent workstreams with limited oversight and meet strict deadlines; strong attention to detail; proficient PC skills, including Microsoft Office." Could be list. Experience: "A minimum of five (5) years loan operations and servicing experience required, including direct exposure to loan boarding, payment processing, payoffs, reconciliation, and investor reporting. Knowledge in escrow administration is beneficial but can be taught." Could be list or prose. We need to avoid duplication: Starting Salary appears twice; we can include once. We need to not include "Ancillary Duties" maybe as part of Responsibilities? It's a short sentence: "Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances." Could be included as a responsibility. Job Location: "All levels 1700 Avenue of the States #301 Lakewood, NJ". Could be prose under About the role maybe. Equipment/Machines list: could be a list under Requirements? Might be considered "Tools". Not a standard heading; maybe we can include under Requirements as "Equipment/Machines". But headings limited to given list; we could put under Requirements as a list. We must not create headings not in list; but we can include content under existing headings. Thus structure:

  About the role

  First Commerce Bank is dedicated to providing people, businesses, and communities in our markets with high-quality products and services with superior customer service. We will provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce Bank prides itself on maintaining personal communications beginning with the Board of Directors.

  Job Location: All levels 1700 Avenue of the States #301 Lakewood, NJ.

  Responsibilities

  • Responsible for a wide range of duties spanning loan boarding, escrow administration, payment processing, participation reporting, payoffs, loan maintenance, and if applicable general ledger reconciliation. Your role will ensure operational excellence, data accuracy, and exceptional customer experience.
  • Processes loan payments accurately and in accordance with established procedures.
  • Prepares payoff statements, validates supporting calculations and fees, and processes loan payoffs and partial-release proceeds.
  • Books new loans and verifies that system data agrees with approved loan documentation.
  • Processes approved changes in terms and other loan maintenance accurately and timely.
  • Indexes and maintains loan documentation in Director and applicable client folders in accordance with record-retention and imaging standards.
  • Reviews Director reports daily, research exceptions, and resolves discrepancies within established timeframes and procedures.
  • Researches and responds to customer and internal inquiries accurately, professionally, and within established service standards.
  • Prepares, reviews, reconciles, and submits monthly SBA 1502 and PPP reports, as applicable.
  • Reviews loans for Federal Home Loan Bank pledging eligibility and coordinates required system coding.
  • Uploads monthly Federal Home Loan Bank reports, reviews reported exceptions and completes necessary corrections.
  • Monitors and maintains the interest-reserve tracking process, including holds and related payment activity.
  • Reviews E-Oscar activity weekly and processes consumer disputes in accordance with approved policies, procedures, and regulatory requirements.
  • Performs daily general ledger reconciliations, investigates variances, and ensures timely resolution of outstanding items.
  • Prepares workout payoff statements, including manual interest calculations and applicable invoices or fees.
  • Uses Microsoft Excel and other Bank systems to maintain accurate records, complete reconciliations, and support operational reporting.
  • Provides operational coverage in the absence of the Loan Operations Manager, including assigned approvals of payoffs, TMS activity, reports, and daily general ledger reconciliations.
  • Adheres to all applicable laws, regulations, Bank policies, procedures, and internal controls supporting risk management, regulatory compliance, and the Bank’s overall safety and soundness.
  • Supports a professional workplace that complies with the Bank’s policies regarding equal employment opportunity, harassment, and unlawful discrimination.
  • Coordinates assigned activities with personnel throughout the department and across the Bank to promote an accurate, timely, and efficient flow of information.
  • Provides the immediate supervisor and other authorized Bank personnel with complete and accurate reports, data, and other relevant information in accordance with established schedules or as requested.
  • Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
  But we need to remove EEO line. So remove that
• . Also we might want to separate General Responsibilities sentence as prose not list? But it's okay as list item. Now Requirements/Education/Training etc. We could have

  Requirements

  with sub-sections? But we only allowed headings list; we can put all under Requirements. We need to include Education/Training, Skill(s), Experience, Equipment/Machines. We can make
  for each category? Could be nested lists but spec says use
  • for any list of duties/requirements/benefits. So we can make separate
    for each. Thus:

    Requirements

    Education/Training

    but we cannot use h4 because only h3 allowed for section headings. The instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just use

    for subheadings or incorporate into list items. Could do

    Education/Training: ...

    but that adds markup not prohibited. Safer to just include as

    with bold? Might be okay. But we could also make a

    • where each li contains the education/training sentence. Thus:

      Requirements

      • Education/Training: Bachelor’s degree in business, Finance, or a related field preferred; specialized training in residential mortgage and/or consumer loan servicing preferred.
      • Skill(s): Knowledge with FIS Horizon required. Intermediate to advanced knowledge of commercial, residential and consumer loan servicing operations. Proficient English reading, writing, grammar, mathematics, interpersonal, and communication skills; advanced organizational and project management skills; ability to manage multiple concurrent workstreams with limited oversight and meet strict deadlines; strong attention to detail; proficient PC skills, including Microsoft Office.
      • Experience: A minimum of five (5) years loan operations and servicing experience required, including direct exposure to loan boarding, payment processing, payoffs, reconciliation, and investor reporting. Knowledge in escrow administration is beneficial but can be taught.
      • Equipment/Machines: Telephone, Calculator, PC/Computer keyboard, Printer, Fax machine/Copy Machine/Scanner.
      But we used strong tags; not prohibited. Could also just plain text. Now Pay section:

      Pay

      Starting Salary: $75,000 (Negotiable upon experience). Compensation details: $75,000‑$75,000 yearly salary.

      We could combine. Schedule omitted. Benefits omitted. Qualifications vs Requirements vs Skills: The headings list includes Qualifications and Skills separate. We have put Education/Training, Skill(s), Experience under Requirements. Could also create Qualifications heading for Education/Training and Experience, and Skills heading for Skill(s). But we must not create thin sections. Let's see: we have substantive content for Education/Training, Experience, Skill(s). Could split into Qualifications (Education/Training + Experience) and Skills (Skill(s)). That would be two sections each with content. Thus:

      Qualifications

      • Education/Training: Bachelor’s degree in business, Finance, or a related field preferred; specialized training in residential mortgage and/or consumer loan servicing preferred.
      • Experience: A minimum