Loan Officer, Retail Center, Specialty Products
Come join our amazing team and work in our Chandler, AZ Office!
About the Role
Our Loan Officer, Specialty Products is responsible for selling Non-QM and other mortgages while adhering to company guidelines. You will advise customers regarding their options for obtaining a new mortgage and perform all duties in accordance with the company’s policies, procedures, and all applicable U.S. state and federal laws and regulations.
Responsibilities
- Prospect for new business by making outbound calls to company-sourced leads, handling inbound calls from mail solicitation campaigns, call transfers from Customer Service Representatives, and inbound inquiry customer calls.
- Identify self-sourced customers from a network of realtors and other professionals.
- Adhere to all phone disclosure requirements when speaking to customers.
- Manage the loan process according to current legal and company guidelines, as well as applicable federal, state, and local regulations.
- Follow up with prospects regarding documents submitted for review, analyze credit reports and income documents, and conduct further research as required.
- Explain various loan products to customers and provide a high level of customer service throughout the loan process.
- Ensure loans comply with Carrington guidelines, applicable state and federal regulations, and investor requirements.
- Partner with operations staff to ensure expedient processing of file flow.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent work experience required.
- Two (2) or more years’ experience in mortgage lending preferred, with some experience specifically in Non-QM products.
- Current Mortgage Loan Originator License through NMLS Safe Act/MLO certification required.
About Us
Carrington Mortgage Services-Retail Lending is part of The Carrington Companies. We offer a wide variety of home purchase and refinance products for government and conventional loan programs, specializing in underserved programs for borrowers with less-than-perfect credit and low down payments.
Benefits
- Full array of mortgage programs.
- Paperless loan file flow and process.
- Aggressive marketing support, including brochures, social media, and CRM.
- Aggressive underwriting: we manually underwrite over 80% of our files.
- Warm, exclusive leads.
- Ability to originate nationally.
- Competitive compensation plan, including a base plus commission.
- Comprehensive healthcare plans for you and your family.
- Discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses.
- Educational reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.
Pay
The target pay range for this position is $125,000 - $300,000+ annually.