Loan Officer - Retail

Position Summary

Since 1983, Embrace has been dedicated to helping you grow both personally and professionally. We strive to create a positive and exciting environment where new ideas and opportunities are encouraged. As a place where life-changing experiences are created, Embrace is a great place to work. Successful at work is just the beginning.

Responsibilities

• Establish, develop, and maintain client referral relationships with realtors, builders, developers, CPA’s, financial planners, and make sales calls on potential or existing customers to develop new business and/or retain existing business.
• Keep informed of trends, changes, and developments in the local real estate market to provide up-to-date information to clients.
• Stay updated on rules, regulations, and guidelines from FNMA, FHLMC, FHA, and VA to prevent errors during the loan process.
• Review, authorize, and recommend loans for approval.
• Negotiate price, terms, and conditions with mortgages to find the best scenario for the client.
• Coordinate customer interactions and interface with all parties involved on each individual loan from application to closing, including counseling and pre-qualifying potential home buyers, taking complete and accurate applications, obtaining necessary support documents, and communicating loan status to all interested parties.
• Maintain a professional image and standards consistent with company policies and procedures to represent Embrace as a leading lender.
• Follow through on all professional conditions and education requirements for licensure to ensure compliance in all business transactions.
• Adhere to organizational procedures for loan processing to ensure effective and efficient results.
• Participate in branch/headquarter meetings to increase knowledge of process updates and professional development.

Qualifications

• Bachelor’s degree and/or equivalent experience.
• Mortgage Loan Originator (MLO) License through NMLS.
• Proficiency with Microsoft Office Suite (Outlook, Word, Teams, etc.).
• Knowledge and experience using loan origination software(s).
• Strong teamwork, interpersonal, organizational, financial, and customer service skills.
• Effective time management, priority setting, and thoroughness skills.
• Ability to attend/promote the company brand at networking and/or marketing events to increase personal production.