Loan Officer Outside Sales

About the Role

The main function of this position is to proactively solicit new residential mortgage clients while developing and cultivating a strong business network of referrals. The Loan Officer analyzes borrowers' financial and credit data to determine creditworthiness and the probability of financial security in repayment efforts.

Responsibilities

• Originates sales by contacting prospective clients and developing/maintaining referral sources.
• Spends at least one or two hours daily, two or more times a week outside the office (including a home office) originating loans.
• Meets with prospective clients at locations other than PRMI’s offices (e.g., client’s home).
• Sells mortgage loan products/packages through in-person client meetings; uses telephone, mail, and email as adjunct communication.
• Obtains credit information and necessary documentation for the application process.
• Makes in-person calls on real estate agents, brokers, financial advisors, and other potential referral sources to develop borrower leads.
• Engages in marketing and promotional activities to support sales.
• Develops new and continued business opportunities by cultivating relationships with realtors, builders, bankers, and other referral sources.
• Develops solid PRMI product knowledge and matches clients with the best mortgage products.
• Reviews application information and requests supporting documentation based on loan investor guidelines.
• Analyzes and exercises independent judgment in advancing PRMI’s business objectives and customer interests regarding significant financial decisions.
• Collects and analyzes customer financial data (income, assets, investments, debts) to determine suitable financial products.
• Provides advice on the advantages and disadvantages of available financial products.
• Markets, services, or promotes PRMI’s financial products.
• Completes continuing education requirements and stays current on local real estate and mortgage industry trends.
• Provides origination services in the state of licensure.
• Creates and maintains excellent business relationships with referral clients to generate new mortgage lending opportunities.
• Coordinates with clients, in-house support staff, and external service providers to facilitate timely closings.

Requirements

• Sales experience in the mortgage industry is preferred.
• Familiarity with mortgage processes, procedures, rules, regulations, and compliance.
• Exceptional customer service skills with strong attention to detail.
• Excellent written and verbal communication skills.
• Strong computer skills, including working knowledge of MS Office.
• Ability to comprehend and analyze financial information.
• Ability to effectively communicate and present complex financial information while responding to questions from applicants, support staff, and management.
• Established contact and referral list within the real estate and mortgage industries is preferred.
• Ability to pass a required background check.
• Must maintain eligibility for FLSA classification as Outside Sales Exempt and complete the bi-annual certification process.
• Must communicate clearly and effectively, utilize a computer, maintain a work schedule, and perform effectively in an office setting.
• Compliance with all applicable mortgage and fair lending laws and PRMI policies is required.
• Ability to work extended hours may be required.

Company Expectations

• Review and adhere to policies and guidelines in the Employee Handbook, including privacy and information security.
• Act within delegated authorities and follow applicable policies and procedures.
• Contribute to a respectful workplace where diversity drives innovation and growth.
• Align all actions and decisions with PRMI values.
• Understand performance expectations and measurements through partnership with management.
• Utilize feedback and coaching opportunities to learn and develop within the role.
• Realize team synergies through networking and partnerships across PRMI.
• Embrace change and act as an advocate for continuous improvement.
• Maintain high standards of customer care by actively listening to customers.
• Take ownership of problems and issues, considering PRMI competencies in providing solutions.
• Work independently while communicating and coordinating efforts with other employees and organizations.
• Work effectively as a team contributor on all assignments.
• Perform quality work within deadlines.
• Respect client and employee privacy.