Loan Officer Outside Sales

Position Purpose

The main function of this position is to proactively solicit new residential mortgage clients, while developing and cultivating a strong business network of referrals. It is the responsibility of a Loan Officer to analyze a borrower’s financial and credit data to determine creditworthiness and the probability of financial security in repayment efforts.

Responsibilities

• Originates their own sales by contacting prospective clients,
• Develops and maintains referral sources,
• Spend at least one or two hours a day, two or more times a week outside of the office (including a home office), originating loans,
• Sells mortgage loan products/packages to prospective clients in person,
• Contact with clients by telephone, mail, and e-mail is adjunct to in-person contacts,
• Obtains credit information and necessary documentation for application process,
• In-person calls outside of the office on real estate agents and brokers, financial advisors, and other potential referral sources to develop borrower leads,
• Engages in marketing and promotional activities in support of their own sales,
• Develops new and continued business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc.
• Develops solid PRMI product knowledge and offers clients the best mortgage products to match client needs,
• Reviews application information, requesting specific supporting documentation as needed/required based on loan investor guidelines,
• Analyzes and exercises independent judgment and discretion in advancing PRMI’s business objectives and the interests of PRMI’s customers regarding significant financial decisions,
• Carry out major assignments affecting business operations of the employer or the employer’s customers through: collecting and analyzing information regarding the customer’s income, assets, investments, or debts, analyzing applicant data, credit and collateral property value, determining which financial products best meet the customer’s needs and financial circumstances, providing advice to the customer regarding the advantages and disadvantages of available financial products, marketing, servicing, or promoting the employer’s financial products,
• Completes necessary continuing education in a timely manner and remains current on local developments and trends within the real estate and mortgage industries,
• Creates and maintains excellent business relationships with referral client base, creating new mortgage lending opportunities,
• Corresponds, communicates, and coordinates with clients, in-house support staff, and external service providers to facilitate timely closings.

Qualifications

• Sales experience in the mortgage industry is preferred,
• Familiarity with mortgage processes, procedures, rules, regulations, and compliance,
• Exceptional customer service skills with a strong attention to detail,
• Excellent written and verbal communication skills,
• Strong computer skills to include a working knowledge of MS Office,
• The ability to comprehend and analyze financial information,
• The ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management,
• Able to establish and maintain an established contact and referral list within the real estate and mortgage industries,
• Ability to pass a required background check.

Company Conformance Statement

All employees are expected to review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines. Employees are expected to act within delegated authorities and adhere to applicable policy and procedures associated with such authorities. Employees are expected to contribute to establishing a respectful workplace where diversity is critical to innovation and growth. Employees are expected to ensure every action and decision is aligned with PRMI values. Employees are expected to partner with their management team to understand performance expectations and measurements. Employees are expected to effectively utilize feedback and coaching opportunities while seeking to learn and develop within their role at PRMI. Employees are expected to realize team synergies through networking and partnerships across PRMI. Employees are expected to embrace change; act as advocates and role models, promoting an approach of continuous improvement. Employees are expected to maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Employees are expected to take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions. Employees are expected to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Employees are expected to work effectively as a team contributor on all assignments. Employees are expected to perform quality work within deadlines. Employees are expected to respect client and employee privacy. Employees are expected to maintain eligibility for FLSA classification as Outside Sales Exempt, and complete the bi-annual certification process.