Loan Officer In-Training

Position Overview

CrossCountry Mortgage is seeking skilled sales professionals who are interested in becoming a Licensed Loan Officer. Our goal is to provide candidates with the materials and resources to become a successful Loan Officer in order to put the needs of our customers first. We strive to ensure that every one of our customers has a fantastic experience when they do business with us.

Job Responsibilities

• Handle UNLIMITED inbound leads.
• Train and study to become a licensed Loan Officer.
• Work closely with customers, customer service representatives, loan officers, underwriting and processors.
• Taking applications, pulling credit and learning CrossCountry Mortgage's internal loan origination system (Encompass).
• Develop client retention strategies and follow-up procedures.
• Act as a brand ambassador for CrossCountry Mortgage by promoting the company as a preferred lender.
• Learn and utilize various in-house systems at CrossCountry Mortgage.

Qualifications And Skills

• Previous call center experience preferred.
• Experience in collecting leads.
• Proficient with Microsoft Word and Outlook.
• Basic lead management knowledge.
• Excellent communication skills.
• Able to manage multiple responsibilities.