Loan Officer (Hybrid, in office up to 3x/week)

About the Role

As a Licensed Mortgage Loan Officer at Cascade, you will originate purchase-focused manufactured housing loans through an established nationwide network of manufactured home retailers and referred borrowers. This position is supported by dedicated Business Development Managers, a strong retailer referral platform, and one of the broadest manufactured housing product mixes in the industry, including chattel/home-only, land-home, non-QM, GSE, FHA, and VA programs.

Responsibilities

• Originate mortgage loans from Cascade’s retailer referral network and referred borrower pipeline.
• Consult with borrowers to evaluate needs, qualifications, loan structure, and best available product options.
• Build strong working relationships with manufactured home retailers, Business Development Managers, and internal operations partners.
• Drive application-to-submission and submission-to-closing conversion through proactive borrower and retailer follow-up.
• Partner with Production Associates, Processing, Underwriting, Closing, and Funding teams to move loans efficiently through the process.
• Maintain pipeline discipline, accurate system updates, and timely completion of compliance, disclosure, redisclosure, and regulatory requirements.
• Deliver an exceptional borrower and retailer experience through clear communication, urgency, and ownership.

Requirements

• Active NMLS license required.
• Minimum 2+ years of mortgage loan origination experience preferred.
• Experience with purchase transactions, manufactured housing, chattel/home-only, land-home, FHA, VA, GSE, or non-QM products strongly preferred.
• Experience working with referral partners, retailers, dealers, builders, or other third-party referral sources preferred.
• Ability to manage a high-volume pipeline while maintaining strong compliance, disclosure, and customer communication standards.
• Proven track record of consultative sales, borrower follow-up, and converting referred leads into submitted/closed loans.

Training & Support

• Structured onboarding, product training, sales leadership support, compliance resources, and cross-functional partnership with Operations.
• Comprehensive onboarding program designed to provide a strong foundation in mortgage lending, loan processes, systems, and company policies.
• Dedicated training and mentorship from experienced Sales Leaders.
• Hands-on learning opportunities focused on loan pipeline management, borrower communication, document collection, compliance requirements, and closing processes.
• Training on loan origination systems (LOS), customer relationship management (CRM) tools, and other technology platforms used to support borrowers throughout the lending process.
• Ongoing coaching and feedback to support professional growth and strengthen customer service, organizational, and mortgage industry knowledge.
• Access to compliance and regulatory training to ensure understanding of disclosure requirements, lending regulations, and company best practices.
• Opportunities for career advancement and continued learning within the Sales and Mortgage Operations organizations.

Compensation

Hourly base pay plus tiered monthly production incentive opportunity.

Benefits

• Medical, Dental, and Vision insurance
• Life insurance
• 401K match
• Paid Time Off (PTO)
• Sick Time
• 10 Paid Holidays
• Remote work opportunities

About Cascade & Our Culture

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. (Teamwork, Integrity, Excellence, and Service). We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.