Loan Officer Assistant

About the role

Atlantic Coast Mortgage is seeking an experienced Loan Officer Assistant to work alongside a designated Loan Officer to drive a positive client experience throughout the mortgage process. This position involves supporting a team in the loan origination process as well as performing daily administrative tasks. This position requires registration with the national Mortgage Licensing System and Registry (NMLS), as created under the federal S.A.F.E. Act.

Responsibilities

• Ensure files move through processing and closing in a timely manner
• Promptly respond to client's questions and concerns keeping them well informed of the loan process
• Review and prepare client documents ensuring all paperwork is accurate
• Properly prepare loan files for submission to processing
• Illustrate excellent customer service skills with clients and internal partners
• Perform a variety of administrative duties in support of the branch
• Support the Loan Officer with scheduling, client communication, and file management

Requirements

• At least 2+ years of mortgage experience as an LOA or processor is required
• Experience with VA, Conventional, and FHA loan types
• Experience with Encompass LOS
• Excellent written and verbal communication skills
• Exceptional time management and organizational skills
• Ability to learn quickly and multitask with high attention to detail
• Knowledge of loan products and compliance requirements
• Aptitude to work in a fast-paced, deadline-driven environment

Pay

The salary range for this position is $37,500 - $80,000 annually. This position may also be eligible for discretionary bonus compensation.