Loan Officer, AACU Branch Operations

Why You'll Love This Job

This job is within the American Airlines Credit Union. The role is responsible for building member-relationships for the long term by matching member-needs to American Airlines Credit Union products, services and lending solutions.

The pay range for this position is between $42k-60k and is dependent on what level you are brought in at and experience. This position will require you to commute to the Boston Logan International Airport in terminal C. You will need to park in employee parking and take a shuttle to the airport which could add an additional 15-20 minutes of commute time.

What You'll Do

• Process new loan applications, which includes interviewing the member, analyzing credit reports and documentation and offering the best product to meet member needs
• Exercise lending authority to correctly handle all loan requests, including but not limited to consumer loans
• Create and promote positive name recognition for the Credit Union
• Speak publicly at special Credit Union events
• Work with branch/department managers and staff to identify and leverage cross-selling opportunities
• Research member inquiries and provide solutions as required in a timely manner
• Maintain awareness of all branch functions and duties to ensure proper support and coverage is provided at all times
• Implement and enforce internal control and security measures in accordance with Credit Union policies and government regulations
• Foster a culture that promotes teamwork, service excellence and relationship building
• Handle responsibilities of a Member Services Representative as needed
• Perform Notary Services as required
• Provide coverage for management vacations
• May work a rotating Saturday schedule depending on job location
• Perform other duties as assigned

Minimum Qualifications

• High School diploma or GED equivalent
• Able to work in-person at assigned branch location
• Strong working background in a financial institution and relevant consumer loan processing or underwriting experience within the last twelve months

Preferred Qualifications

• Bachelor's Degree in Business, Finance, related area, or equivalent financial services experience, or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions
• Lending and sales-culture environment experience

Skills, Licenses & Certifications

• Skilled in Microsoft Office software (i.e., Word, Excel, Access, PowerPoint)
• Ability to exercise excellent member service skills
• Ability to perform in a sales-culture environment with a desire to cross sell Credit Union products and services
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
• Ability to interact professionally with all employees and members
• Ability to speak, read, and write in English is required; Spanish is a plus
• Ability to work independently and with minimal supervision
• Ability to perform basic math calculations and analyze data
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to effectively prioritize work and meet deadlines
• Ability to sit and/or stand for extended periods of time
• Ability to work varying schedules, including evenings and weekends
• Ability to travel overnight
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What You'll Get

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more