Loan Documentation Specialist I

Job Purpose & Scope

The primary responsibility is to coordinate the loan documentation process. This role operates under general direction but adheres to established policies and procedures to ensure all regulatory, legal, and loan policy requirements are met before preparing loan documents for approved loan requests.

Essential Job Functions

• Reviews imaging system for documentation and documentation deficiencies for internal refinance and modification requests.
• Uses the Bank's loan platform system to key information necessary to originate loan documents according to approval, collateral, and additional documentation in an efficient manner.
• Maintains a daily record of transactions in progress.
• Communicates with other members of Loan Operations Documentation and the lending staff regarding the status of loan requests, missing information needed from the lender/borrower, and clear-to-close information.
• Manages documentation errors to an acceptable level once notified and manages corrections in a timely manner once notified.
• Maintains good punctuality and attendance.
• Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities

• Knowledge of loan terminology and elements/process required to close a loan.
• Knowledge of general banking principles and federal/statutory lending laws.
• Ability to communicate effectively both verbally and in writing.
• Ability to multi-task and work with exacting deadlines in a fast-paced environment.
• Ability to maintain attention to detail and complete accurate, detailed work within specific timeframes.
• Ability to work effectively in a team environment and help others when needed.
• Ability to follow policies and procedures.
• Ability to work under general supervision.
• Ability to work extended hours, as necessary.
• Skills in using computer and Microsoft Office, including Word, Excel, and Outlook.

Knowledge & Skills

• Basic Qualifications: High school diploma or equivalent required. One (1) year of experience with Microsoft Outlook, Word, and Excel software required. One (1) year of work experience with financial documents and transactions (e.g., promissory notes, loan agreements, security deeds, mortgages) preferred. One (1) year of work experience in a centralized loan documentation department, preferred. Prior experience with TILA-RESPA Integrated Disclosure (TRID), corporate authority documents (e.g., Articles of Incorporation, By-Laws, Certificate of Good Standing), preferred.

Job Expectations

• Operate customary equipment and technology used in a business environment, with or without accommodation.

Management Reserve

Management reserves the right to add or change the job requirements at any time.

EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.