Loan Documentation Specialist 2

Job Function / Summary

Prepares loan documentation for any complex consumer or commercial purpose loan, in a multi-state environment.

Essential Duties & Responsibilities

• Analyzes requests for loans of the highest complexity and prepares documentation in compliance with bank policy, federal, and state regulations
• Covers best practice guidelines with current knowledge of multiple state and federal lending laws and regulations, and bank policy
• Reviews application/approvals for completeness, accuracy, and proper approval
• Produces documentation for all types of loans, ranging from simple consumer, to real estate secured, but specializes in and is responsible for loans of the highest complexity
• When applicable, uploads information from Salespro to Laser Pro and reviews for correctness/completeness
• Ensures all required documentation is prepared/obtained to properly perfect the bank’s lien and that all documentation requirements are met, to include titles, UCC’s, mortgages, deeds, and title commitments
• Coordinates with outside vendors, attorney, etc. as necessary to obtain documentation
• Reviews real estate title work to identify existing exceptions; coordinates with attorney, banker, and customer to achieve resolution
• Communicates to banker any issues affecting loan closing; identifies any legal, documentation, or policy deficiencies and assists in correction of issues impacting closing
• Requires little to no supervision
• Maintains quality of own work
• Sets priorities to ensure loan packages are produced timely, accurately, and within accepted service levels
• Places high degree of emphasis on providing outstanding customer service; accepts nothing less
• Identifies “critical” exceptions in closed package; assists in resolution, as applicable
• Mentors Documentation Analysts 1 & 2
• Responsible for formal and informal training and cross training of department associates
• Tests disaster recovery capabilities
• Reviews and documents current Lending Services processes and procedures
• Develops training materials and procedure communications in conjunction with Manager
• Facilitates communication between business units
• Initiates imaging process by setting requirements for loans in Info-Access
• Utilizes intranet-based DAC Tracking tool to track productivity and workflow; reviews daily reports to self-manage work in progress
• Fills in for Supervisor during absences or in the distribution of work
• Serves as backup for team during absences, meeting deadlines, or completing assignments
• Performs secondary loan review for others
• Conducts unit meetings

Minimum Required Education, Experience & Knowledge

• High school diploma or GED; Associate Degree in Business or a related field preferred
• 3-4 years loan-processing experience within a Commercial, Consumer, or Real Estate function
• Knowledge of related Banking and Lending regulations
• No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank’s Computer Based Training (CBT) are required, if applicable, once in this position: Certification in Banking Regulations (Reg. B, Reg. CC, Reg. O, Reg. Z), Certification in HMDA Compliance, and Certification in CRA, RESPA, RMR Regulations
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills and the ability to work well across teams
• Self-starter with strong organizational skills
• Ability to multi task and prioritize workload in a fast paced environment
• Strong analytical, problem solving and conceptual skills
• Ability to formulate sound conclusions and recommend optimal course of action based on analysis
• Overall knowledge of bank operations and procedures with specific concentration on lending processes
• Understanding of lending software
• Complete familiarity of all area documents, their purpose, and requirements for proper completion
• Loan documentation knowledge of consumer, commercial and real estate loans
• Knowledge of loan policy and procedure
• Knowledge of federal compliance laws and those in the applicable states
• Ability to work independently with little supervision
• Ability to manage several projects simultaneously
• Ability to make decisions independently