Loan Compliance Associate

Job Summary

We are seeking a highly motivated and experienced Loan Compliance Associate to support the accuracy and efficiency of our loan servicing operations.

Key Responsibilities

• Review loan files for accuracy, completeness, and compliance with company policies, investor guidelines, and regulatory requirements
• Identify and document deficiencies, data discrepancies, or missing documentation and communicate findings to the appropriate teams for resolution
• Perform pre- and post-closing reviews to ensure loan data integrity across internal systems
• Track and monitor QC findings through resolution, escalating recurring issues or trends to management
• Auxiliary in developing and maintaining QC checklists, procedures, and reporting tools
• Maintain insurance requirements for an active loan portfolio, ensuring all properties carry adequate hazard and flood insurance coverage in accordance with company and regulatory guidelines
• Initiate and track lender-placed insurance (force-placed) when borrower coverage lapses or is insufficient, following applicable company and regulatory guidelines
• Communicate with borrowers, insurance agents, and carriers to obtain, renew, or update insurance policies in a timely manner
• Monitor flood zone determination changes and notify borrowers of mandatory flood insurance purchase requirements as required under the National Flood Insurance Program (NFIP)
• Maintain accurate and up-to-date records in the loan servicing and document management systems
• Generate and distribute routine reports related to QC findings, insurance expirations, and portfolio metrics
• Ensure all loan processing activities comply with company policies and industry regulations (Bank Secrecy Act, Customer Information Privacy, RESPA, etc.)
• Perform other duties as assigned

Qualifications

• Associate or bachelor's degree in accounting, finance, economics, or related fields preferred
• Minimum 3 - 5 years of experience in accounting or a related financial services role
• Exceptional attention to detail and high level of accuracy in data entry and transaction processing
• Strong analytical mindset with the ability to spot patterns and errors to ensure accuracy
• Excellent organizational and time-management skills
• Proficiency in Microsoft Excel is required
• Ability to work independently and prioritize tasks in a high-volume, deadline-driven environment

Preferred Skills

• Familiarity with hazard and flood insurance requirements, FEMA guidelines, and lender-placed insurance processes
• Experience with FIS IBS Insight loan servicing system
• Experience leveraging AI tools to improve workflow efficiency, streamlining repetitive tasks, while maintaining oversight and accuracy standards
• Bilingual proficiency is a plus