Jobs · Customer Service · Ohio

Loan Advisor - Sales Training and Leads Provided

Royal United Mortgage LLC · Mason, OH · 2 wk ago
Customer Service$40k–$100k/yrFull-time

Royal United Mortgage is a proudly employee-owned mortgage lender that since 2008 has helped thousands of families nationwide achieve their homeownership dreams. We customize our solutions, guiding each client to smarter, more confident long-term financial decisions. Based in Indianapolis, with branch offices in Cincinnati and Austin, we’ve been recognized as an Indy Star Top Workplace for 17 years in a row, one of Ohio's Best & Brightest companies for 2025, Healthiest Employer of Indiana, one of Glassdoor’s Best Places to Work, and the top lender in the Lending Tree network with 4.9/5 stars and a 98% customer satisfaction rating.

About the role

As a Loan Advisor, you’ll reach out to prospective clients over the phone, listen to their goals, and design customized loan options to fit their needs. Then, you’ll collaborate with all the different parties in the homebuying process to ensure a successful closing. We don’t just sell loans; we offer education and support every step of the way. Previous mortgage experience is not required. We provide a paid hands-on training program designed to give you the knowledge, tools, and confidence to succeed in this role. We are searching for individuals with strong communication skills and an interest in developing their sales career.

Responsibilities

  • Conduct outbound sales calls to potential clients (warm leads provided)
  • Understand customer needs, then prepare and present tailored mortgage products
  • Educate customers through a consultative sales process
  • Manage your sales pipeline and follow up consistently with your clients all the way through their closing
  • Collaborate with various parties including co-signors, realtors, title companies, and others as appropriate
  • Achieve daily, weekly, and monthly sales goals with support from leadership
  • Advise clients on purchase loan options and financing strategies
  • Explain loan programs, rates, and terms clearly to borrowers
  • Coordinate with realtors, underwriters, and processors to move loans forward
  • Maintain strong client relationships and provide timely updates
  • Meet production goals

Requirements

  • Bachelor’s Degree preferred, not required

Benefits

  • Comprehensive paid training in mortgage lending, sales, and financial advising, with immediate bonus opportunities
  • Career advancement based on sales performance, not tenure, and a clearly defined path where all promotions come from within
  • A supportive, fast-paced, and fun team environment
  • Highly competitive compensation package
  • True base salary + uncapped commission (top performers earn $100,000+ annually)
  • Comprehensive benefits (health insurance, 401k employer match, PTO, paid community outreach, gym membership, dental, vision, and life insurance)

Pay

$40k-100k

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