Loan Administrator

About the role

About Our Client: Dominion Financial Services is a private lender specializing in Short-Term Bridge Loans and Long-Term Rental Loans for real estate investors. The organization supports clients in scaling their businesses and building generational wealth while consistently achieving measurable growth. It focuses on accuracy, structure, compliance, and innovation, incorporating emerging technologies including AI to enhance productivity and service quality.

About the Opportunity: The Loan Administrator is responsible for ensuring accurate and compliant loan records, supporting loan servicing operations, and maintaining data integrity. This role contributes to the organization’s mission by managing loan documentation, processing transactions, and collaborating with internal teams to improve workflow efficiency, thereby supporting both regulatory compliance and client service.

Responsibilities

• Ensure complete and accurate loan records comply with company and regulatory standards
• Process loan payoffs and issue documentation for borrower requests
• Generate and distribute notices such as billing statements and maturity notices
• Prepare and verify loan documentation for accuracy and compliance
• Perform precise data entry and maintain loan details in Salesforce
• Address loan-related inquiries and resolve customer issues professionally
• Conduct regular audits of loan files for compliance and accuracy
• Reconcile payments and process financial transactions accurately
• Support financial reporting and compliance by updating relevant reports
• Collaborate with underwriting, loan origination, and accounting teams to enhance efficiency
• Assist with daily reconciliations and documentation in QuickBooks and Excel

Requirements

• Minimum 5 years experience in loan servicing, loan documentation, or related financial roles
• High level of precision in a structured, detail-focused environment
• Proficiency in Microsoft Office, especially Excel and Word
• Strong analytical and problem-solving skills
• Familiarity with general ledger balancing and banking transactions
• Experience with Salesforce or loan servicing software preferred
• Willingness to adopt AI-assisted work practices; experience with AI tools preferred

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with matching
• Paid time off
• Company outings and social events
• Virtual events
• Professional development and AI training
• Access to AI tools including Claude
• Companywide competitions and raffles
• Personal financial workshops
• Orioles season tickets