Loan Administration Specialist (LA005)

About the role

Responsible for performing a variety of duties to support the loan processing function; coordinating work within the unit or department, as well as with other departments and units; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

Qualifications

• Education/Training: A high school diploma or equivalent; specialized banking training and education required.

Skills

• Proficient reading, writing, grammar, and mathematics skills
• Strong interpersonal relations and communicative skills
• Attention to detail
• Working knowledge of bank operating policies and procedures which impact consumer and mortgage loan documents services
• Knowledge of lending policies and procedures
• Proficient keyboarding skills
• Proficient computer skills
• Visual and auditory skills

Experience

• Two years’ preferred banking or finance experience.

Responsibilities

Essential Duties:

• Prepare new loan documents for all loans in the LOS systems and upload/input new loan information onto the core system for both consumer and commercial loans; sorts and reviews the loan file.
• Assembles, processes and prepares a separate loan file for all loans and scans loan files in accordance with prescribed operating policy.
• Prepares and reconciles, on a scheduled basis, various loan reports as directed.
• Updates system when necessary.
• Prepares a variety of letters and forms such as evidence of home insurance, past due insurance premium notices, paid off loan letters and forced placed insurance.
• Orders customer coupon books.
• Update missing loan documents in tracking system.
• Processes new loan disbursements, loan payments, payoffs, and address changes, and processes draws on lines of credit and construction loans.
• Processes paid loan files, including the return of documents to customers, prepare satisfaction pieces and lien releases and scan paid off documents.
• Coordinates State electronic VINTEK system, for all lien and title filings on automobile loans.
• Completes UCC Filings & Terminations for commercial loans.
• Serves as back-up for telephone system for Lending Department calls.
• Handles incoming customer inquiries and payoff requests.
• Tracks / reviews all loans