Loan Administration Specialist

About the Role

Responsible for performing a variety of duties to support the loan processing function, coordinating work within the unit or department as well as with other departments, reporting pertinent information to the immediate supervisor, and responding to inquiries or requests for information.

Responsibilities

• Prepare new loan documents for all loans in the LOS systems and upload/input new loan information onto the core system for both consumer and commercial loans; sort and review the loan file.
• Assemble, process, and prepare a separate loan file for all loans and scan loan files in accordance with prescribed operating policy.
• Prepare and reconcile, on a scheduled basis, various loan reports as directed.
• Update system when necessary.
• Prepare a variety of letters and forms such as evidence of home insurance, past due insurance premium notices, paid off loan letters, and forced placed insurance.
• Order customer coupon books.
• Update missing loan documents in tracking system.
• Process new loan disbursements, loan payments, payoffs, and address changes, and process draws on lines of credit and construction loans.
• Process paid loan files, including the return of documents to customers, prepare satisfaction pieces and lien releases, and scan paid off documents.
• Coordinate State electronic VINTEK system for all lien and title filings on automobile loans.
• Complete UCC Filings & Terminations for commercial loans.
• Serve as back-up for telephone system for Lending Department calls.
• Handle incoming customer inquiries and payoff requests.
• Track and review all loans that are HMDA reportable, update LAR, and maintain compliance.
• Assist Loan Officers with the collection, retention, and disposal of supporting loan documents.
• Coordinate specific work tasks with the Credit Department to ensure the smooth and efficient flow of information.
• Abide by current laws and organizational policies and procedures designed to promote a harassment-free and non-discriminatory workplace.
• Cooperate with, participate in, and support adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.
• Report pertinent information to the immediate supervisor as requested or according to an established schedule; compile information as necessary or as directed and provide data to appropriate Bank personnel.
• Respond to inquiries relating to your area or requests from customers and other Bank personnel within given time frames and established policy.
• Maintain compliance with all regulations and bank policies and procedures, including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
• Regular and predictable attendance is expected and is an essential function of the job.
• Perform other duties as assigned.
• Perform tasks which are supportive in nature of the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Requirements

• High school diploma or equivalent; specialized banking training and education required.
• Proficient reading, writing, grammar, and mathematics skills.
• Strong interpersonal relations and communicative skills.
• Attention to detail.
• Working knowledge of bank operating policies and procedures impacting consumer and mortgage loan document services.
• Knowledge of lending policies and procedures.
• Proficient keyboarding and computer skills.
• Visual and auditory skills.
• Two years’ preferred banking or finance experience.

Location

All levels at 7747 Claussville Road, Orefield, PA 18069, and other Bank locations as necessary.

Equipment Used

• Telephone
• PC/Computer keyboard
• Printer
• Fax machine
• Copy machine
• Scanning Equipment
• Calculator
• Validator
• Typewriter