Loan Administration Manager

Responsibilities

• Oversee the preparation, recording, and maintenance of collateral documentation across all loan types.
• Ensure proper lien perfection for secured loans including real estate, vehicles, equipment, and business assets.
• Manage processes related to:
• Mortgage deeds and real estate collateral
• Vehicle titles and title processing
• UCC filings and continuations
• Other collateral security instruments
• Ensure collateral records are properly tracked within the loan servicing system and supporting documentation is maintained.
• Monitor filing deadlines and ensure timely completion of lien recordings and renewals.
• Oversee loan payoff calculations and ensure accurate payoff statements are issued.
• Ensure timely processing of lien satisfactions and collateral releases upon loan payoff.
• Manage the preparation and recording of satisfaction documents including mortgage releases and UCC terminations.
• Cook with external parties such as title companies and borrowers to facilitate lien release processes.
• Ensure proper documentation and record retention for all payoff and release transactions.
• Oversee servicing responsibilities related to loan participations with external investors or partner institutions.
• Ensure accurate reporting to participating institutions regarding loan balances, payments, and performance.
• Cook funding distributions and remittances in accordance with participation agreements.
• Maintain documentation and reporting records required under participation agreements.
• Serve as a point of contact for investors regarding collateral documentation and servicing matters.
• Maintain relationships with external vendors including title companies, recording offices, filing agents, and collateral service providers.
• Ensure vendors meet service-level expectations for accuracy, timeliness, and compliance.
• Cook document recording, title processing, and UCC filing activities through approved vendors.
• Monitor vendor performance and escalate issues when necessary.
• Monitor operational performance including turnaround times, accuracy rates, and service quality.
• Develop and maintain standardized procedures for collateral management processes.
• Identify opportunities to streamline workflows and improve operational efficiency.
• Aid with system enhancements or implementation related to collateral tracking and loan administration.
• Ensure proper documentation retention and records management practices.

Qualifications and Education Requirements

• Bachelor’s degree in Business Administration or related field preferred.
• Minimum of 5+ years of experience in loan administration, collateral services, or loan operations.
• Experience with secured lending documentation including real estate, vehicle titles, and UCC filings.
• Prior supervisory or team leadership experience preferred.
• Experience working with loan servicing systems and collateral tracking platforms preferred.

Additional Skills/Notes

• Strong knowledge of collateral documentation, lien perfection, and secured lending practices.
• Understanding of mortgage recording, vehicle title processing, and UCC filing requirements.
• Knowledge of loan payoff calculations and lien release procedures.
• Strong attention to detail and ability to manage documentation accuracy.
• Strong analytical and risk management skills.
• Excellent organizational and time management abilities.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy and compliance.