loader technician, 2nd shift

About the role

The role involves managing a team of baristas to ensure smooth operations and customer satisfaction.

Responsibilities

• Oversee daily operations including inventory management and staff scheduling.
• Train and mentor baristas to enhance service quality.
• Resolve customer complaints and improve overall customer experience.

Requirements

• Bachelor's degree in hospitality, business administration, or related field.
• At least 3 years of relevant work experience in a managerial position.
• Proven leadership skills and ability to motivate teams.
• Strong communication and interpersonal skills.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with point-of-sale systems.
• Knowledge of local labor laws and regulations.

Skills

• Customer service excellence.
• Team management and leadership.
• Problem-solving and conflict resolution.
• Time management and organizational skills.

Benefits

• Comprehensive health insurance package.
• Flexible work schedule.
• Professional development opportunities.

Pay

$20-$25 per hour based on experience.

Schedule

Full-time position with flexible hours to accommodate shift coverage needs.