LMS Software Engineer | Hybrid | Sunnyvale, CA

Responsibilities

• Serve as the technical bridge between training, instructional design, IT, and end users
• Design, develop, and maintain scalable digital learning environments with custom features, integrated data flows, and automated workflows
• Analyze system performance, data integrity, and user feedback using SQL and data analytics
• Design and implement AI-driven solutions to automate workflows and enhance learning experiences
• Analyze LMS usage, completion rates, and learning data to identify trends and recommend improvements
• Identify process bottlenecks and implement technical solutions to improve efficiency and scalability
• Prototype and deploy AI-driven solutions, including workflow automation and personalized learning experiences
• Translate learning experience and UX/UI requirements into scalable front-end solutions
• Build and maintain reusable Learning Management System (LMS) components
• Develop user-friendly interfaces for learners, instructors, and administrators
• Collaborate with Learning Experience Designers, Product Managers, platform teams, and backend developers to deliver integrated learning solutions
• Integrate APIs and synchronize learning data across systems
• Ensure accessibility and consistent user experience across learning platforms
• Lead User Acceptance Testing (UAT) for learning applications and platform releases
• Troubleshoot technical issues and optimize application performance
• Manage learning content libraries within LMS platforms
• Maintain LMS platforms for usability, performance, and educational effectiveness
• Provide operational and technical support for learning content, technology, scheduling, and learner communications
• Support cross-functional initiatives and continuous process improvements

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or a related field
• Strong experience with Learning Management Systems (LMS)
• Strong proficiency in SQL, data analytics, and Microsoft Excel
• Experience translating UX/UI requirements into scalable front-end solutions
• Experience integrating APIs and managing data flows
• Experience leading User Acceptance Testing (UAT)
• Strong problem-solving and analytical skills
• Excellent organizational, documentation, and time management skills
• Strong written and verbal communication skills
• Ability to manage multiple priorities and work independently
• Strong collaboration and cross-functional stakeholder management skills

Preferred Qualifications

• 1-3 years of experience in a data analytics role
• Experience with LMS platforms such as Percipio or SuccessFactors
• Experience with Appian low-code automation platform
• Experience with JIRA, Confluence, Agile methodologies, Qualtrics, Zoom, Microsoft Project, and Smartsheet
• Experience designing AI agents or AI-driven workflow automation
• Experience configuring or developing new application platforms