Living Room - Server (21+)

About the role

The Server provides an elevated level of service in the Hotel Lounge, ensuring every guest experience reflects Sundance's standards of authenticity, craftsmanship, and understated luxury. This role delivers warm, intuitive hospitality, maintains a polished presence, and upholds the quality and consistency that define the Sundance brand.

Responsibilities

• Provide attentive, timely, and knowledgeable service to every guest.
• Cook with the kitchen and bar to ensure accuracy, pacing, and presentation.
• Maintain a polished presence and ensure cleanliness and readiness of the lounge.
• Monitor stock and par levels for assigned areas and communicate needs promptly.
• Engage with guests authentically, anticipate needs, and ensure satisfaction.
• Handle payments and maintain accurate records of sales and transactions.
• Follow all service standards and procedures to ensure smooth daily operations.
• Prepare and present beverages to company standards.
• Follow recipes and maintain exceptional product presentation.
• Educate guests on menu offerings, products, and services.
• Understand and comply with Utah alcohol laws and resort policies.
• Serve alcohol responsibly and complete all required documentation.
• Communicate beverage options clearly and confidently to guests.
• Maintain clean, organized, and safe work areas.
• Restock supplies and ensure all equipment is in good working order.
• Support teammates as needed to ensure seamless service.

Requirements

• High School Diploma or equivalent; hospitality coursework preferred.
• 1–2 years of experience in upscale or boutique hotel dining required.
• Strong communication, attentiveness, and guest service skills.
• Must meet Utah alcohol certification requirements.
• Professional, polished, and composed in a luxury service setting.
• Genuine appreciation for detail-oriented and guest-focused hospitality.

Qualifications

• Must be at least 21 years old.
• Ability to work variable AM/PM shifts Sunday through Saturday, including weekends and holidays.

Skills

• Attention to detail.
• Customer service skills.
• Knowledge of Utah alcohol laws.

Benefits

• Employee discounts on dining and resort amenities.
• Complimentary Season Pass.

Pay

$20.00/hr + Tips

Schedule

Part-time, year-round variable AM/PM shifts Sunday through Saturday, including weekends and holidays.