Jobs · Information Technology

Live-Stream Social Media Community Moderator

Social Factor · Dallas, TX · 1 mo ago
RemoteRemoteInformation TechnologyTemporary

Temporary Community Moderator Qualifications

  • Previous social media community moderation experience required
  • Exceptional organizational and multitasking abilities
  • Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)
  • Excellent spelling and grammar skills (skills test will be given for final candidates)
  • Strong willingness to learn and think critically; a proactive approach
  • High energy with the capability to multitask in a dynamic, rapidly growing organization
  • Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
  • Knowledge of and experience with the major social media platforms: Youtube, FB, Twitter, Instagram, etc.
  • Proficiency in Microsoft Office Suite and Google Workspace
  • Able to analyze social media metrics
  • Project management tools, such as Asana, Basecamp or Trello experience is a plus
  • Knowledge of social media management platforms such as Brandwatch, Khoros, and Sprinklr is a plus, but not required
  • Youtube LCR, Discord, & Twitch moderation is a plus
  • Sunday afternoon/evening shift availability (11:30am-7pmCT)
  • Minimum of Windows 10 and macOS 12.X
  • Internet speed requirement of a minimum of 150 mbps

Requirements

  • US-based, remote, temporary position
  • Available to work on Sunday, during the afternoon & evening shifts, from August through January
  • A minimum of 12 Sundays is required

Benefits

  • Opportunity to work with Fortune 100 and Fortune 500 companies

Pay

Compensation details are not specified in the job posting.

Schedule

Shifts are from 11:30am-7pmCT on Sundays.

About the Role

This is a great gig for moderators who would love some extra work, have Sunday availability, love sports, and want to be involved with a winning client.

Skills

The role requires knowledge of and experience with major social media platforms, proficiency in Microsoft Office Suite and Google Workspace, ability to analyze social media metrics, and project management tools such as Asana, Basecamp or Trello. Experience with YouTube Live Chat Room (LCR), Discord, and Twitch moderation is a plus.

Qualifications

Previous social media community moderation experience is required. Other qualifications include exceptional organizational and multitasking abilities, excellent verbal and written communication skills, strong willingness to learn and think critically, high energy, and the capability to multitask in a dynamic, rapidly growing organization.

Benefits

Equal Employment Opportunity: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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