Live Nation Albuquerque - Night of Show Sales
Job Summary
Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This seasonal, hourly position works concert days only, starting in March and ending in October.
About the role
As an Ancillary Crew Member, you play a key role in enhancing the guest experience by supporting ancillary sales and operations at the venue. This includes assisting with lawn chair rentals, Fast Lane, VIP Clubs, parking upgrades, and other guest amenities.
Responsibilities
- Greet guests in a friendly and professional manner while promoting venue amenities and upgrades
- Aid in the setup, operation, and breakdown of ancillary areas (e.g., lawn chair rentals, signage, Fast Lane entry, and merchandise hubs)
- Handle sales transactions accurately using point-of-sale systems or handheld devices
- Maintain accurate inventory counts of ancillary products before, during, and after events
- Keep work areas organized, clean, and stocked throughout the event
- Communicate effectively with the Ancillary Manager, Supervisors, and other departments
- Support signage setup and visibility to ensure clear guest communication
- Assist with end-of-shift reconciliations, equipment returns, and reporting as directed
Requirements
- Strong customer service and communication skills
- Comfortable handling cash, credit, or mobile payment transactions
- Ability to work in a fast-paced environment and remain professional under pressure
- Reliable, punctual, and able to work flexible hours, including nights, weekends, and holidays
- Ability to lift to 25+ lbs. and stand for extended periods
- Prior experience in customer service, hospitality, or live event operations preferred (but not required)
- Positive attitude and team-oriented mindset
- Comfortable engaging with large crowds and promoting sales
- Dependable and self-motivated with strong attention to detail
- Passionate about delivering exceptional guest experiences
Qualifications
Equal Employment Opportunity: Live Nation Entertainment is committed to building teams that reflect and support the fans and artists we serve. We strive to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. We support equal employment opportunities for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, national origin, political affiliation, race, sex, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state, or local law, rule, ordinance, or regulation. Live Nation Recruitment Policies: Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. We may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.