Live Captioning/Streaming Project Manager - Contractor

About the role

Keywords Studios Los Angeles is the premier hub for our Media and Entertainment service line. From our campus in sunny Burbank, we provide full-service audio post-production and content localization for the world's most iconic entertainment leaders—including Netflix, Lionsgate, NBCU, and more—to help bring their stories to life and reach audiences worldwide. As part of the global Keywords Studios network, we combine the boutique feel of a local creative studio with the massive reach of a worldwide organization. Our dedicated content localization team specializes in high-impact localization, including translation & subtitling, dubbing & voice-over, and linguistic quality assurance. Whether it's adapting blockbuster game franchises or ensuring accessibility for film and TV audiences, our work helps bridge language and cultural gaps with precision and creativity. We pride ourselves on our diverse, inclusive culture and our commitment to professional development, flexibility, and innovation.

Responsibilities

• Manage and oversee live captioning and streaming projects from conception to completion, ensuring on-time and high-quality delivery
• Collaborate with cross-functional teams (broadcast, engineering, IT, and accessibility) to define project requirements, timelines, and deliverables
• Lead the configuration and deployment of streaming infrastructure, captioning tools, and platforms (e.g., OBS, Wirecast, YouTube Live, Twitch, Zoom, etc.)
• Ensure adherence to accessibility standards (e.g., ADA, WCAG) and compliance with live captioning and subtitling regulations
• Troubleshoot and resolve technical issues in real-time during live broadcasts, ensuring minimal downtime and smooth operations
• Develop and implement workflows for integrating live captions, transcripts, and translations with live-streamed content
• Manage relationships with third-party vendors, freelancers, and captioning service providers

Requirements

Experience in Live Streaming Technologies

• Proficiency in live streaming platforms and encoders (e.g., OBS, Wirecast, vMix, Wowza, Restream)
• Knowledge of RTMP, HLS, WebRTC, and other video streaming protocols
• Experience with CDN services (e.g., Akamai, Cloudflare) for optimized content delivery
• Familiarity with server-side and client-side streaming architectures

Live Captioning Expertise

• Strong understanding of real-time captioning technologies, including stenography, CART (Communication Access Realtime Translation), and automated speech recognition (ASR)
• Experience with captioning tools such as Ai-Media, EEG Falcon, CaptionSync, StreamText, or similar software
• Knowledge of caption file formats (SRT, VTT, SCC) and best practices for caption positioning, timing, and quality

Technical Troubleshooting

• Proven ability to troubleshoot audio/video quality issues, latency, synchronization problems, and captioning delays
• Familiarity with video codecs, streaming resolutions, and bitrates for optimal performance

Compliance & Accessibility

• Knowledge of accessibility standards such as ADA, WCAG, FCC guidelines, and country-specific live captioning regulations
• Experience with accessibility features in live streaming platforms (closed captions, transcripts, audio descriptions)

Project Management Skills

• Ability to manage multiple projects simultaneously, prioritize tasks, and work under tight deadlines
• Strong communication and leadership skills to collaborate with teams and stakeholders across different time zones

Qualifications

• Bachelor's degree in IT, Broadcast Engineering, Media, or related field
• 3+ years of experience in live streaming, captioning, or a related technical project management role

Benefits

• Competitive pay
• Work on popular broadcast events across TV, streaming, games and much more
• Early access to unreleased content
• Flexible project volume
• Set your own schedule
• Constructive feedback and support

Role Information

Studio: Keywords Studios; Location: United States; Area of Work: Media & Entertainment; Service: Media & Entertainment; Employment Type: Freelance; Working Pattern: Remote