Live Captioning/Streaming Project Manager - Contractor

About the Role

Keywords Studios, a leading provider of services for the global gaming and media industries, is seeking a Live Captioning Project Manager to join our dynamic team. In this role, you will be responsible for planning, coordinating, and overseeing live captioning and streaming projects across various platforms, ensuring on-time delivery and high-quality standards. This position requires excellent organizational skills, attention to detail, and a passion for accessibility in media.

Responsibilities

• Manage and oversee live captioning and streaming projects from conception to completion, ensuring on-time and high-quality delivery
• Collaborate with cross-functional teams (broadcast, engineering, IT, and accessibility) to define project requirements, timelines, and deliverables
• Lead the configuration and deployment of streaming infrastructure, captioning tools, and platforms (e.g., OBS, Wirecast, YouTube Live, Twitch, Zoom)
• Ensure adherence to accessibility standards (e.g., ADA, WCAG) and compliance with live captioning and subtitling regulations
• Troubleshoot and resolve technical issues in real-time during live broadcasts, ensuring minimal downtime and smooth operations
• Develop and implement workflows for integrating live captions, transcripts, and translations with live-streamed content
• Manage relationships with third-party vendors, freelancers, and captioning service providers

Requirements

• Live Streaming Technologies:
  • Proficiency in live streaming platforms and encoders (e.g., OBS, Wirecast, vMix, Wowza, Restream)
  • Knowledge of RTMP, HLS, WebRTC, and other video streaming protocols
  • Experience with CDN services (e.g., Akamai, Cloudflare) for optimized content delivery
  • Familiarity with server-side and client-side streaming architectures
• Live Captioning Expertise:
  • Strong understanding of real-time captioning technologies (stenography, CART, ASR)
  • Experience with captioning tools (e.g., Ai-Media, EEG Falcon, CaptionSync, StreamText)
  • Knowledge of caption file formats (SRT, VTT, SCC) and best practices
• Technical Troubleshooting:
  • Proven ability to troubleshoot audio/video quality, latency, synchronization, and captioning delays
  • Familiarity with video codecs, streaming resolutions, and bitrates
• Compliance & Accessibility:
  • Knowledge of accessibility standards (ADA, WCAG, FCC guidelines)
  • Experience with live streaming accessibility features (closed captions, transcripts, audio descriptions)
• Project Management Skills:
  • Ability to manage multiple projects, prioritize tasks, and meet tight deadlines
  • Strong communication and leadership skills for cross-team collaboration

Qualifications

• Preferred: Bachelor's degree in IT, Broadcast Engineering, Media, or related field
• Preferred: 3+ years of experience in live streaming, captioning, or related technical project management

Benefits

• Part-time position
• Flexible hours

Keywords Studios is an equal opportunities employer, committed to creating an inclusive workplace and protecting personal data in accordance with our privacy policy.