Litigation Support Analyst | Orlando

Litigation Support Analyst

The Litigation Support Analyst supports the firm’s eDiscovery and litigation technology operations across all offices. This role assists with day-to-day eDiscovery workflows in RelativityOne, provides technical and operational support to litigation teams, prepares case materials, and delivers hands-on assistance during hearings, arbitrations, and trials. The position requires strong attention to detail, responsiveness, and the ability to support multiple active matters in a fast-paced litigation environment. This is a non-exempt, in-office position.

Essential Functions

• Litigation eDiscovery Operations
  • Support all phases of the EDRM lifecycle, including data collection coordination, processing, analytics, review support, and production preparation.
  • Aid with RelativityOne workspace setup, data loading, metadata validation, searches, and troubleshooting.
  • Maintain matter workspaces, user permissions, and case-specific configurations under the direction of senior staff.
  • Ensure workflows follow firm standards, ESI protocols, and protective orders.
• AI-Enabled Processing & Review
  • Assist with AI-enabled workflows in Relativity aiR, including AI-assisted review, summarization, and issue identification.
  • Prepare datasets, validate outputs, and escalate anomalies or risks to senior litigation support personnel.
  • Follow firm guidelines for secure and compliant use of AI tools.
• Production & Deadline Support
  • Prepare production sets, including formatting, redactions, privilege checks, and quality control.
  • Track deadlines, production logs, and delivery confirmations.
  • Identify potential issues or delays and communicate them promptly to the Manager of eDiscovery.
• Case Preparation & Litigation Support
  • Prepare exhibits, witness binders, deposition materials, and demonstratives.
  • Assist with organizing case files, labeling documents, and maintaining version control.
  • Support attorneys with data pulls, document searches, file conversions, and exhibit preparation.
• Trial Support
  • Assist with trial preparation, including exhibit lists, digital evidence, and presentation materials.
  • Set up and test courtroom technology such as monitors, projectors, audio systems, and trial presentation software.
  • Operate trial presentation tools (e.g., TrialDirector, OnCue, Final Exhibits and/or Adobe Pro, etc.) during hearings, arbitrations, and trials under attorney direction.
  • Provide on-site or remote trial support, including managing exhibits, coordinating real-time transcripts, and resolving technical issues quickly.
• General Operations
  • Maintain accurate documentation, chain-of-custody records, and internal logs.
  • Follow established workflows, procedures, and best practices for litigation support.
  • Collaborate with Manager of eDiscovery and legal teams to ensure smooth coordination across matters.

Required Skills/Abilities

• Bachelor’s degree or equivalent professional experience.
• 2–5 years of eDiscovery or litigation support experience in a law firm or legal services environment.
• 2-3 years of experience with Relativity, RelativityOne, or comparable platforms is a plus.
• Relativity certifications (e.g., RelativityOne Review Pro, RelativityOne User) are preferred.
• Hands-on experience with RelativityOne in active litigation matters.
• Familiarity with analytics-driven review strategies such as TAR, email threading, and clustering is a plus.
• Experience with trial presentation and exhibit software (TrialDirector, OnCue, Final Exhibits and/or Adobe Pro, etc.) is desired.
• Familiarity with AI-assisted review workflows, including Relativity aiR.
• Familiarity with using Progress ShareFile.
• Strong understanding of litigation discovery processes and deadlines.
• Excellent communication and problem-solving skills.
• Ability to work extended hours during peak litigation periods, including trial periods.
• Ability to travel to court as needed for trial support.
• Ability to travel between offices as needed.

This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. Shutts & Bowen is an Equal Opportunity Employer.