Litigation Specialist

About the role

Under minimal supervision, this position is responsible for researching and resolving a variety of highly complex law-related issues under the direction of the Default Litigation Supervisor, Senior Management and Bank attorneys. Work includes handling escalated situations at risk of litigation and providing specialized customer service to avoid it. The position requires a high amount of attention to detail and analytical thinking in order to research business records, and policies and procedures relative to a particular litigated issue, respond/communicate accordingly to appropriate departments/ managers, in-house counsel and foreclosure/litigation counsel, and insure resolution of the matter while protecting the interests of the Bank, investors, insurers and our customers. The incumbent must be knowledgeable of all areas of mortgage/consumer loan servicing and have experience with legal documents and the physical and systemic loan file. Responsibilities include frequent in-court appearances as a bank representative/corporate witness to testify on foreclosure and other Default related litigation. This position has a varying degree of customer contact and interactions with other departments, banking centers, customers, attorneys, judges, and title agencies. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Location: Cincinnati, Ohio 45242

Responsibilities

• Monitor and work assigned caseload of Default-related contested foreclosures and litigation matters.
• Manage litigation workflow, input and status updates by corresponding with outside law firms and in house legal.
• Responsible for providing support to in-house and outside counsel to review, research and assist with resolution of litigation matters and attorney inquiries.
• Ensure foreclosure delays are minimized and interests of all parties are protected.
• Acquire and maintain knowledge of all Originations, Loan Servicing, and Default Servicing areas, policies and procedures in order to accurately represent the bank in court appearances and be a credible corporate representative.
• Travel and appear in court as a corporate representative in mediations, settlement conferences, hearings, trials and other required matters.
• Attend mediations and monitor accounts through the mediation process to ensure appropriate documentation is received from the customer/borrower and coordinate closely with the Loss Mitigation Department to ensure files are review for potential homeowner retention or liquidation solutions.
• Minimize exposure and risk by identifying and reporting root cause of operational issues to management and ensure that the appropriate action is taken outside of the department to address and remediate loan level issues.
• Coordinate efforts with Bank Protection on fraudulent