Litigation Operations Assistant, JPT

Zwicker & Associates, P.C. is a national creditor rights law firm focused on ethics, compliance, and assertive representation of clients’ interests in debt collection. Founded in 1991, the firm represents creditors in consumer and commercial recovery and litigation efforts, with headquarters in Andover, Massachusetts, and offices throughout the United States.

About the role

The Litigation Operations Assistant supports the Judgment Processing team by reviewing reporting, following up on judgment entries, retrieving judgments, and entering appropriate coding into firm software. Additional administrative support tasks may be assigned.

Responsibilities

• Analyze daily reports to prioritize workload.
• Log into designated court websites daily to retrieve newly entered judgments.
• Review and verify judgment details for completeness, accuracy, and relevance.
• Cross-reference judgment data with internal account records to confirm financial and party details.
• Document the approval status and key judgment details.
• Flag discrepancies or missing data for review by Branch Offices before submission.
• Submit verified judgment for next stage of processing.
• Comply with all applicable standard operating procedures set forth by the Firm and its clients.
• Perform other duties as assigned.

Requirements

• Strong math skills and numerical reasoning.
• High-accuracy data entry skills with consistent attention to detail.
• Demonstrated accuracy when reviewing data, documents, or financial information.
• Skilled at identifying discrepancies, missing information, or inconsistencies.
• Ability to escalate issues appropriately and clearly when something appears incorrect.
• Strong organizational skills and a methodical approach to managing data and documentation.
• Ability to maintain accuracy in fast-paced, high-volume environments.
• Time management skills.
• Strong computer skills (specifically Microsoft Word and Excel).
• Clear written and verbal communication skills for internal handoffs.
• Ability to communicate in a common language with individuals or groups verbally and/or in writing.
• Ability to operate a computer, phone, or equivalent device.
• Ability to complete a minimum of a 40-hour flexible workweek schedule.
• Ability to read and comprehend position-specific documents and correspondence.

Physical Qualifications

• Ability to lift five pounds or greater.
• Ability to sit 90% of the workday at times.
• Ability to bend at the waist and be mobile when needed.
• Ability to concentrate and use critical thinking.

Pay

The base hourly rate for this position is $18.00 per hour.

Benefits

• Medical, vision, and dental insurance.
• Long-term disability insurance.
• Life insurance.
• Compensated time off.
• Paid holidays.
• 401(k) with company match.