Litigation Demand Writer Lead
About the Role
The Demand Writer Lead is a vital role within the litigation department, blending litigation expertise with a passion for mentorship and process improvement. This position supports the development and performance of litigation demand writers through hands-on training, quality assurance, and workflow oversight. The ideal candidate is detail-oriented, proactive, and dedicated to fostering a high-performing team environment, ensuring consistency in case management practices and promoting professional growth to drive operational excellence and client service standards across the firm.
Responsibilities
- Conduct and assist with file audits, documentation review, and analysis
- Review employees' work, provide ongoing feedback, and escalate issues to managers as needed
- Spearhead team projects and monitor progress
- Ensure tasks and projects are completed on time
- Assist in the training and development of new hires and current team members
- Attend case review meetings
- Provide feedback to managers for 90/180/annual reviews
Qualifications
- Exceptional verbal and written communication skills in person, documentation review, and emails
- Experience maintaining a high degree of discretion when dealing with confidential information
- Excellent time management, multi-tasking, and critical thinking abilities
- Proficiency in Microsoft Office Suite and Case Management software (Filevine preferred)
Physical Requirements
- Office environment with normal business hours
- Stationary position – up to 50% of the time
- Occasional movement within the office to access file cabinets, meeting rooms, and office machinery
- Occasional ascending/descending stairs to access other floors, cafeteria, and parking area
- Constant operation of a computer and other office machinery
- Occasional lifting of supplies weighing up to 10 pounds
- Ability to communicate, detect, and convey information accurately
- Ability to observe details at close range
Benefits
- Medical, dental, vision
- Company-paid Life and AD&D Insurance
- Company-paid STD (with no waiting period)
- Option to purchase additional Life and AD&D Insurance
- Voluntary LTD, Critical Illness, Accident, and Hospital Indemnity Coverage
- 401(k) with company contributions
- Paid Time Off
- Tuition Reimbursement
Please note that this job description is subject to change with or without prior notice, and reasonable accommodations may be requested to perform the essential functions of the job.