Litigation Coordinator - State National

About the role

The Litigation Coordinator efficiently manages the sorting and indexing of documents and correspondence, ensuring accurate categorization within the State National litigation/claims portal. This role involves maintaining detailed tracking logs, executing specialized processing tasks, and facilitating communication with external parties. Additionally, administrative support and adaptability to handle diverse responsibilities are essential, with proficiency in computer applications and strong organizational skills highly valued.

Responsibilities

• Efficiently sort documents and correspondence from various sources, including fax, portal, email, and physical mail.
• Accurately index all incoming correspondence within the State National litigation/claims portal for proper categorization.
• Create and maintain detailed tracking logs for a variety of items.
• Establish effective communication with external parties regarding litigation/claims documents, including email drafting and phone calls.
• Prioritize precision in data entry and document processing, with a focus on accuracy.
• Execute specialized processing tasks as required by the role.
• Assist in managing incoming calls requiring additional by gathering information from caller and directing callers to the appropriate resource.
• Maintain a foundational understanding of SNC's products and markets.
• Offer administrative support to management as required.
• Fulfill other duties and responsibilities as needed or requested.

Qualifications

• High School Diploma or equivalent is required.
• Some college education is preferred.
• Prior experience in an insurance company or agency is advantageous.
• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Skills

• Demonstrated ability to work independently and meet deadlines with minimal supervision.
• Proficiency in computer usage.
• Adaptability to handle a mix of responsibilities.
• Intermediate proficiency in Microsoft Outlook, Excel, and Word.
• Exceptional oral and written communication skills.
• Ability to handle numerous tasks at once.
• Strong customer service acumen.
• Solid organizational abilities.
• Keen attention to detail.

Work arrangement

This is a fully in-office position. Candidates must be able to work onsite full-time.

Benefits

• Multiple health, dental and vision insurance plan options
• Optional life, disability, and AD&D insurance
• 401(k) with employer match contributions
• Employee Stock Purchase Plan
• PTO, corporate holidays and floating holidays
• Parental leave