Litigation and Claims Specialist

About the role

The role is responsible for managing, coordinating, and resolving claims and litigation matters involving the organization. The position involves working closely with internal stakeholders, external counsel, insurers, and other third party administrators to minimize risk exposure and ensure efficient resolution of disputes.

Key Responsibilities

• Manage and monitor ongoing litigation and claims matters.
• Conduct confidential investigations and draft investigation reports.
• Receives and reports on complaints, claims, and potential claims related to professional and general liability.
• Reviews safety event reporting, investigates safety events and claims, and reports to third party administrator as appropriate.
• Creates privileged written reports.
• Continuously monitors risk hotline and communications.
• Reviews and analyzes legal documents and correspondence related to claims and litigations.
• Prepares internal reports for senior leadership regarding litigation status and claims trends.
• Interfaces with patients and public with respect to liability claims.
• Attends ethics committee meetings and elevates questions to senior leadership.
• Conducts medical chart reviews and prepares written analysis for senior leadership in connection with claims.
• Performs as a liaison between RRH and external counsel, insurers, and claims adjusters.
• Assists in developing legal strategies and evaluating potential liability and exposure.
• Provides training and guidance to internal teams on claims management and risk reduction practices.
• Provides direct support to care teams with respect to legal questions and patient matters.

Required Qualifications

• 3 years of experience in Healthcare, Risk Management, Nursing, Human Resources or a Legal Field or a Bachelor's Degree required.
• Healthcare Risk Management (HRM) or Certified Professional in Risk Management Certification (CPHRM) within 24 months of hire.

Preferred Qualifications

• Claims Review experience
• Daily Safety Check experience
• Treat to Target experience
• Claims / Handling investigations experience
• Ethics
• Master's Degree preferred.
• Bachelors' Degree preferred

Pay

$70,000.00 - $90,000.00

Location: 1360 Portland Avenue Rochester, NY 14621
Schedule: Monday - Friday, 8am-4:30pm
Physical Requirements: S - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.