Literacy Zone Case Manager (NY HELPS) #2027-81

About the role

This position provides sound counseling and assistance to connect adult participants and their families to pathways out of poverty. The incumbent establishes links with vocational and educational service providers in the local community and refers students for these services.

Responsibilities

• Provide case management within the Literacy Zone, offering referrals to address participants’ specific needs, including but not limited to:
  • Transition to employment
  • Post-secondary education or training
  • Apprenticeship programming
  • Access to benefits
  • Physical and mental health services
  • Legal services
  • Financial services
  • Housing
• Perform related work as required.

Qualifications

Work is performed under the general supervision of the Adult Education Program Manager. Supervision of others is not a responsibility of this role.

Location: Adult Education Program – 388 Clinton Avenue, Albany