Listing Specialist

What You Will Do

• Create, update, and maintain online listings across multiple platforms
• Optimize listings using local SEO best practices, including keyword research and placement
• Ensure all content is accurate, consistent, and aligned with brand guidelines
• Manage a portfolio of assigned clients (book of business) and serve as a primary point of contact for listing-related needs
• Monitor listing performance and identify opportunities for improvement
• Conduct routine audits to maintain listing quality and compliance
• Track and report on listing metrics and search performance
• Meet with clients regularly to review listing performance, gather updated information, and provide recommendations to improve visibility
• Conduct annual business reviews with key client stakeholders, presenting performance insights, discussing results, and identifying strategic opportunities for improvement
• Collaborate with internal teams to ensure listings support and retention goals are met

What You Bring To This Role

• Strong written and verbal communication skills
• Excellent attention to detail and organizational skills
• Basic understanding of local SEO principles (training provided for the right candidate)
• Comfortable working with spreadsheets and online platforms
• Ability to manage multiple tasks and meet deadlines
• Self-motivated with a willingness to learn

Details on Alchemer

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week. Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine.

Compensation and Benefits

• Hourly pay rate of $24.04
• Eligibility for an annual bonus
• Eligibility to participate in our Employee Participation Unit program

• Health and disability coverages
• Affordable 401(k) option that includes a per-payroll match and immediate vesting
• Unlimited paid time off and eleven paid company holidays

About Alchemer

Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization. At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients.