Liquor Clerk

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Assist with execution of the adult beverage category display plans and special in-store promotions in consultation with the store management.
• Maintain familiarity with adult beverage product names, pronunciation, origin, and definition of industry terms.
• Inform customers of Beer/Wine/Spirits specials.
• Recommend beer/wine/spirits items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label, and inventory merchandise.
• Check product quality to ensure freshness; review “sell by” dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude; stay current with present, future, seasonal, and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions; notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Skills

• Beer/Wine/Liquor experience (desired).
• Knowledge of imported and domestic varieties, flavor profiles, and how they are made (desired).
• Knowledge of industry trends in specialty wines and beers as they relate to the customer (desired).
• Retail experience (desired).
• Second language: speaking, reading, and/or writing (desired).