Liquidation Specialist

Position Summary

The Liquidation Specialist is on the Special Assets team, and is a highly skilled collector and asset disposition professional responsible for managing the repossession, redemption, and liquidation process for collateralized loans. This role requires advanced negotiation, valuation, vendor oversight, and documentation practices to protect TTCU’s financial and legal interests.

About the Role

This position operates as the final authority on repossession-stage decisions, including member negotiations, redemption requirements, pricing/valuation, collateral condition assessment, auction strategy, legal coordination, and chain-of-custody compliance. The Specialist represents TTCU professionally with members, attorneys, insurance carriers, repossession agencies, auction partners, and regulatory stakeholders.

Responsibilities

• Repossession Decisioning, Member Negotiation & Workout Strategy
• Evaluates each member’s circumstances and develops appropriate workout strategies whenever resolution prior to sale is viable.
• Determines and communicates reinstatement, redemption, settlement, or payoff requirements in accordance with state law, contract terms, and TTCU policy.
• Conducts skip tracing and asset-location work to secure collateral and assess risk exposure.
• Manages difficult conversations with members, balancing empathy with firm decisioning, and ensuring that each repossession-stage case is handled professionally, legally, and with attention to financial impact.

• Collateral Valuation, Condition Assessment & Liquidation Strategy
• Performs all valuation and condition assessment work for repossessed collateral, using MMR, Black Book, comparable sales, auction trends, and market pricing intelligence to determine the optimal liquidation strategy.
• Evaluates mechanical condition, damage, and repair feasibility to decide whether to authorize repairs or liquidate as-is.
• Coordinates all logistics related to storage, transportation, reconditioning, and auction placement, ensuring clarity, accuracy, and compliance with TTCU procedures.
• Represents TTCU at auction and exercises judgment in sale strategy and reserve decisions.

• Vendor Oversight, Chain-of-Custody Management & Compliance
• Consults repossession agents, storage facilities, transport vendors, repair shops, and auction partners to ensure full compliance with contractual expectations, regulatory requirements, and chain-of-custody standards.
• Maintains thorough and timely digital documentation as a core responsibility of this position.
• Ensures repossession compliance with Article 9, right-to-cure requirements, military protections, and state-specific regulations.

• Insurance Claims, Title Work & Post-Sale Processing
• Prepares and manages all insurance claims related to damaged or recovered collateral, including coordinating with adjusters, disputing valuations when necessary, and ensuring accuracy in claim settlement.
• Completes title work, odometer statements, and all required documents for sale or redemption.
• Maintains auction run dates, reconciles sale results, and ensures correct posting of sale proceeds.
• Prepares and sends deficiency notices, verifies compliance with regulatory requirements, and recommends the loan for charge-off when appropriate.

• Portfolio Monitoring & Litigation Support
• Maintains accurate and current reporting on all open repossessions, agent assignments, inventory, sale pipelines, and outstanding documentation requirements.
• Provides complete and timely documentation to TTCU Legal and outside counsel, ensuring TTCU can defend its actions and decisions.
• Identifies operational risks, inconsistencies, or unusual collateral movements that require escalation, as well as proactively identifies trends that may impact repossession strategy or loss mitigation performance.